Patient Service Officer

3 weeks ago


Singapore Thomson Medical Pte. Ltd. Full time

Job description

Patient Service Officer Maternity Cover/Immediate (2 Months, 1 May to 30 Jun 2024)

  • Responsible for the effective management and operation of Patients' Registration counters including billings, financial counselling and collection matters.
  • Process, respond to requests and handles all general enquiries & feedbacks received from patients
  • Answer incoming telephone calls from patients, clinics and other organizations and deal with enquiries providing non-clinical advice and information.
  • Perform chaperon activities in the absence of the porter. Provide a wheelchair to the patients where and when necessary.

Job Requirement

  • At least 1 years' experience in a customer service role preferably in a hospital environment
  • Pleasant personality and service oriented
  • Good interpersonal, communication and leadership skills
  • Team player
  • 5 days work week (Any 5 days in the week which including Weekends & PHs)
  • Working hours:

Shift 1 : 7:00am to 4:30pm or

Shift 2: 10:00 am to 7:30pm or

shift 3: 12pm to 9:30pm



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