Client Management Executive
3 weeks ago
Job Summary:
Provide top-quality service to customers before and after sales and ensure customers' satisfaction, strengthening client's relationships.
Responsibilities and Duties:
Client Management Matters
. Serve as a focal point of contact for all customers' account management matters to ensure efficient and effective project coordination.
. Act as the primary point of contact to clients' inquiries and provide timely and accurate responses.
. Gather feedback on system operations and collaborate with relevant teams for improvements.
Support
. Address clients' inquiries and provide comprehensive support to resolve cases promptly.
. Collaborate with the IT team to assist in resolving any system-related issues that may arise.
Project Management
. Work closely with clients to gather project requirements and ensure a clear understanding of their objectives.
. Collaborate with internal teams to develop customized solutions that effectively address clients' challenges and align with project objectives.
Qualifications:
Diploma / Degree in any field
. Detail-oriented with strong analytical and problem-solving skills.
. Excellent communication and interpersonal skills.
. Proficient in using project management tools and systems.
. Ability to manage multiple tasks simultaneously.
5 day week @ amk area
No working experience is required
maestro HR
damien lee tian hong
R1106726
16C8462
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