IT helpdesk engineer

Roles & ResponsibilitiesWanted to try out IT as your career, why not try out the entry level; IT helpdesk; Applocation technician where you get to experience 1st hand on IT be it network, server, security, EUD configuration, application.We are looking for a IT Helpdesk Technician:Location: Toa PayohGross Salary: S$2,400Job Description IT helpdesk first...

Our Client is an established company in Singapore, who is seeking to recruit an IT Helpdesk Support.IT Helpdesk SupportYou will be part of a team operating as IT helpdesk as the first point of contact to users. The job responsibility involves assisting users remotely in resolving issues encountered in their daily use of IT systems, answering queries...

Perform L1 Helpdesk Support work consisting of the following scope of workMonitor/reply email/phone, log tickets and manage L1 helpdesk.Perform L1 investigation for problem report and provide resolution.cRoute to L2 or other parties for issues that cannot be resolved by L1.Coordinate with L2 and other teams for resolution.Prepare and generate reports...

Roles & ResponsibilitiesPerform L1 Helpdesk Support work consisting of the following scope of work Monitor/reply email/phone, log tickets and manage L1 helpdesk. Perform L1 investigation for problem report and provide resolution. cRoute to L2 or other parties for issues that cannot be resolved by L1. Coordinate with L2 and other teams for resolution. ...

Roles & ResponsibilitiesOur Client is an established company in Singapore, who is seeking to recruit an IT Helpdesk Support.IT Helpdesk SupportYou will be part of a team operating as IT helpdesk as the first point of contact to users. The job responsibility involves assisting users remotely in resolving issues encountered in their daily use of IT systems,...

Responsibilities:Standardize and develop necessary guidance, process and procedures to continuously improve incidents management, escalation and system monitoring.Responsible in tracking all incidents and service request /change requests logged by users in line with the agreed SLAsProviding level 1 technical support and helpdesk email enquiries to external...

Roles & ResponsibilitiesResponsibilities: Standardize and develop necessary guidance, process and procedures to continuously improve incidents management, escalation and system monitoring. Responsible in tracking all incidents and service request /change requests logged by users in line with the agreed SLAs Providing level 1 technical support and helpdesk...

Our client is looking for a IT Helpdesk Support Engineer. You will provide day-to-day technical support to end users.5 years or more IT helpdesk / desktop support experienceTroubleshoot and resolve end user application issuesMaintain and monitor office network infrastructureIT security and antivirus toolsFirst level troubleshooting and support for scheduled...

Technical Support: Providing technical assistance to users experiencing issues with hardware, software, networking, and other IT-related problems. This can involve troubleshooting, diagnosing problems, and implementing solutions.Helpdesk Ticket Management: Managing helpdesk tickets by logging, prioritizing, tracking, and resolving issues in a timely manner....

Roles & Responsibilities Technical Support: Providing technical assistance to users experiencing issues with hardware, software, networking, and other IT-related problems. This can involve troubleshooting, diagnosing problems, and implementing solutions. Helpdesk Ticket Management: Managing helpdesk tickets by logging, prioritizing, tracking, and resolving...

Roles & ResponsibilitiesOur client is looking for a IT Helpdesk Support Engineer. You will provide day-to-day technical support to end users. 5 years or more IT helpdesk / desktop support experience Troubleshoot and resolve end user application issues Maintain and monitor office network infrastructure IT security and antivirus tools First level...

Setup and deploy notebooks to new users using imaging software Manage software licensing and Asset Management Install, manage and patch M365, printers and other applications on notebooks Install and renew SSL and Domain certificates Manage and support WIFI Access Point, Network Switches (Switching & Routing), Telco, ISP, Solarwinds Network Performance...

Responsibilities:Provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printers.Troubleshoot and resolve end user application issues, maintain and update technical support documentationHandle asset management, maintain inventory and liaise with vendorsMaintain and monitor office network...

Roles & ResponsibilitiesSECTION B: KEY RESPONSIBILITIES AND RESULTS1. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.3....

Roles & Responsibilities1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.3.Furnish and submit timely updates to customers...

Role: Technical Help Desk Location: Pasir Panjang OR Changi Business Park Duration: Fulltime Job Description: • Support the day-to-day Technical Helpdesk operations for GovTech Operation Centre • Handle complex incidents and coordinate with L2 for resolution within Service Level Agreement • Oversee and monitor performance of staff to ensure service...

Roles & ResponsibilitiesAdvance IT was founded in 2009 by a group of professionals who wanted to prove that organizations can have affordable IT services without having to compromise on quality. We assist organizations in identifying hidden risks, reducing unnecessary IT expenditures, and providing efficient IT support with trustworthy recommendations.To us,...

Job Purpose: To augment the MOLAO ICT helpdesk team which provides ICT support to all the group companies on common infrastructure (including network and related systems) and handle ICT support for MOLAO/ MTM /CAPE /MOLLNG /TECHNO users.Job Duties and Responsibilities: Manage and monitor all installed systems and common infrastructure.Install, configure,...

Roles & ResponsibilitiesWe are looking for a pro-active and highly driven individual to take on the role of IT Assistant Manager.The candidate should have strong interpersonal and communication skills, along with a solid understanding of business operations to collaborate effectively with stakeholders both within and outside the organization. They should...

Onsite NOC Engineer is responsible for Network support for LAN/WAN/Firewall (24x7 Shift based) Operational tasks: incident, request and changes meeting customer's requirements and Service Level Agreements (SLA).The activities include:Monitoring Alerts sent by Monitoring ToolsWork at heights (Training provided)Log, update and Progress tickets to...