Receptionist
2 weeks ago
Job Highlights
. Attractive Group + Personal Commission
. Medical + Dental Benefits
. Performance Bonus
. Birthday Vouchers
. Staff Discounts
. Staff Referral
. Training Provided
. Working location next to MRT
Duties & Responsibilities
. Greet all guests on arrival
. Assist with guest check in and check out
. Provide knowledgeable recommendations and information about spa services, products and promotions to guests, upselling and cross-selling as appropriate
. Manage point-of-sale system
. Process payments for services, handling cash, credit card transactions and issuing receipts
. Coordinating with staff to ensure seamless client flow, minimizing wait times
. Manage incoming calls and walk-in inquiries, providing accurate information about our services, pricing and availability
. Assist with administrative tasks such as filing, data entry and etc
Requirements
. Prior experience in a customer service or hospitality role, preferably in a spa or wellness environment
. Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment
. Proficiency in computer skills, including experience with point-of-sale system, booking software and data entry
. Flexibility to work shift hours, weekends and public holidays as required by business needs
. Passion to the beauty and wellness industry, with knowledge of various treatments, products and services preferred
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