Assoc Manager/Manager/Snr Manager

1 week ago

Singapore Klook Full time

About Klook

We are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel Our international community of over 1,500 employees, based in 20+ locations, certainly do Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs -Push boundaries,Ask For and Give Feedback,Take Ownership, andHelp Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution

What you'll do:

  • Objective is to strategise, plan, coordinate, build and strengthen partnerships with DMOs (Destination Marketing Organizations e.g. tourism boards) in South East Asia and Oceania to drive Klook's business goals.

Core duties include all steps in the partnership cycle:

  • Gather intelligence, identify leads and establish contact

  • Build rapport and understand partners' objectives, painpoints/challenges and opportunities.

  • Research about partners and prepare pitching and partnership materials

  • Pitch in person or through emails/ calls

  • Handle objections and negotiate

  • Work with internal cross-functional teams (including business development, marketing, legal, finance, PR/comms) to prepare pitches, manage partners, close the deal and ensure high quality delivery and execution of partnership programs

  • Results reporting for partners

  • Market intelligence: Gather intelligence from multiple sources, keep track of anything that may affect our partners and our business, and analyse this information to ensure that Klook is able to timely leverage any opportunities and/or manage any threats.

  • Networking: Network (including by joining business events) to build up your own network of people who may help you in your job.

  • Influence and Leadership: Influence and coordinate internal teams to secure and implement partnerships. Collaborate with internal teams to ensure partnerships are carried out in the most efficient way with high quality while driving business returns.

  • Account Management: Strategically manage DMO accounts to secure and implement partnerships that drive Klook's business goals.

  • Negotiation: Negotiate with partners to maximize Klook's interests while maintaining a strong relationship with partners.

  • Thought leadership: Develop a strong understanding of the industry and an independent view of key issues concerning our partners. Be able to educate and influence them. Build up their trust in our professionalism.

  • Public speaking: Speak at various events on behalf of Klook (for Senior Manager).

What you'll need:

  • More than 4 year work experience, preferably with at least 1 year in selling, account management, and business development

  • Experience in travel industry, especially in DMOs and OTAs are highly preferred.

  • Must be fluent in English and the local working language of the country where the opening is based. Fluency in other SEA languages including Mandarin, Bahasa, Filipino, Vietnamese, Thai are highly desirable

  • Strong communicator in both written and verbal form (in meetings and on stage).

  • Mature and able to carry business conversations with senior management on the partner side.

  • Confident, self-motivated, proactive and goal-oriented

  • Global-minded and comfortable working with people from different cultural backgrounds and cross functional units.

  • A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your sleeves attitude and not afraid to work independently when required

  • Willing to travel when possible (20 to 30%)

  • Other duties that may arise from time to time and as may be assigned to the employee

What you'll get:

  • An awesome team of international colleagues

  • A rare chance to build a global travel and leisure brand with a runway of opportunities ahead

  • An environment that values and supports your growth

  • Ownership of projects with real impact

  • No boredom Every day is a new exciting challenge

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter ('Agency'). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook's Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

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