Client Services Manager

2 weeks ago


Singapore A1g0 Pte. Ltd. Full time

About Algomarketing

Founded in 2017, Algomarketing is a global Marketing operations and technology consultancy that is empowering Marketers through Algorithmic Marketing. We are at the forefront of revolutionizing marketing efficiency and ROI through AI, automation, and machine learning. With operations in 27 countries, our data-driven solutions in marketing automation and analytics have powered notable projects for giants like Google and Zoom. Join us to lead the next wave of marketing technology innovation.

The Role

As a Client Services Manager, you will play a critical role in nurturing and expanding our client relationships. This involves strategic account development, effective project management, and leveraging your B2B marketing expertise to ensure client success. You will be a key player in a team dedicated to delivering superior customer experiences and driving our company's growth.

Responsibilities

Account Development and Growth

. Support identifying new business opportunities and assisting with proposal development.

. Build and maintain strong relationships with key account stakeholders.

. Analyze client business challenges to identify bottlenecks in collaboration with Leads or Directors.

. Keep CRM and project tracking tools updated with accurate and timely information.

Commercial Management

. Produce client deliverables and contribute to larger projects.

. Ensure CRM reflects up-to-date business pipeline data for planning and forecasting.

. Understand vendor and client contract terms thoroughly.

Leadership and People Management

. Oversee project engagements, managing issues, risks, and timelines.

. Engage directly with clients, providing high-quality support and service.

Industry Knowledge and Experience

. Demonstrate expertise in AdTech, MarTech, media buying and programmatic from agency or client-side roles.

. Commit to creating exceptional customer experiences.

. Be familiar with business development activities in a consulting domain (or sales-driven function)

Requirements

. Have 3-6 years of consulting or relevant marketing agency experience, including at least 2 years in technology consulting.

. Prior experience in the Cloud Computing or FinTech industry is highly desired, but not a must.

. Exhibit self-motivation and the ability to excel independently in a fast-paced environment.

. Prior experience in the collaborative development of SOWs, RFPs and client-facing presentations.

. Strategic thinking and team management skills.

. Strong client-facing and communication abilities.

. Bachelor's degree in business administration or related field.



  • Singapore FLINTEX CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesClient Service ManagerDescriptionYou will be joining one of our client, one of the fastest-growing Enterprise SaaS companies, and experience a true start-up culture with the freedom to experiment and innovate. They believe that great culture is not just about work; it’s work + life. We not only encourage our employees to dream big...


  • Singapore Flintex Consulting Pte. Ltd. Full time

    Client Service ManagerDescriptionYou will be joining one of our client, one of the fastest-growing Enterprise SaaS companies, and experience a true start-up culture with the freedom to experiment and innovate. They believe that great culture is not just about work it's work + life. We not only encourage our employees to dream big but also give them the...


  • Singapore Siliconplus Communications Pte. Ltd. Full time

    We are looking for a talented individual who is highly motivated and loves nurturing client relationships to join us as a ClientServices Manager and grow with the Client Service team. You will be responsible for the management of key client accounts, growing the accounts and ensuring success for both clients and the agency. You will oversee an array of...


  • Singapore Aeon Search Consulting Full time

    Responsiblities Managing client's requests via different channels and address the queries such as trading related, account access, applications etc promptly Handle client's complaints, feedbacks professionally Mentor and guide team members on job and ensure continous improvements in services and process Work closely with internal business stakeholders eg....


  • Singapore SILICONPLUS COMMUNICATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a talented individual who is highly motivated and loves nurturing client relationships to join us as a Client Services Manager and grow with the Client Service team. You will be responsible for the management of key client accounts, growing the accounts and ensuring success for both clients and the agency. You will...


  • Singapore Hsbc Global Asset Management (singapore) Limited Full time

    DescriptionSome careers open more doors than others.If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Global Asset...


  • Singapore Profoto Digital Services Pte Ltd Full time

    Please note that this is a Sales PositionCore ResponsibilitiesBe the first contact point for our existing clients.Meet personal and group sales targets.Provide quality customer service standards to achieve customer satisfaction.Develop and build strong client relationshipsHandle feedback, provide appropriate solutions and alternatives within the time limits,...


  • Singapore FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part...


  • Singapore Guidepoint Global Singapore Pte. Ltd. Full time

    Overview:The Client Service Team is the backbone of Guidepoint's success. The team is responsible for efficiently delivering Guidepoint's services to our clients around the world. We work to understand each client's unique business questions and help them gain critical insights to stay informed and make better business decisions.As a Project Manager on the...


  • Singapore GUIDEPOINT GLOBAL SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesOverview:The Client Service Team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business...


  • Singapore Enterprise Promotion Centres Pte Ltd Full time

    Job DescriptionWe are seeking candidates who are resilient, adaptable, critical thinking, problem solving, effective communication and commercial awareness to oversee and manage daily association management services (AMS) operations and event management covering pre-event planning, event execution and post-event managementJob Responsibilities. Managing and...


  • Singapore ENTERPRISE PROMOTION CENTRES PTE LTD Full time

    Roles & ResponsibilitiesJob DescriptionWe are seeking candidates who are resilient, adaptable, critical thinking, problem solving, effective communication and commercial awareness to oversee and manage daily association management services (AMS) operations and event management covering pre-event planning, event execution and post-event managementJob...


  • Singapore NTT SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionKey Roles and Responsibilities: Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements (SLAs) Acts as the primary point of contact for client inquiries, escalations, and feedback Understands client business needs and objectives...


  • Singapore PARAGON CAPITAL MANAGEMENT SINGAPORE PRIVATE LIMITED Full time

    Roles & ResponsibilitiesDuties and ResponsibilitiesReporting to the Advisors and Head of Client Services, this executive will support our Relationship Managers (RMs) in portfolio management, trade execution, liquidity management and client services & operation support. His/her responsibilities include (but not limited to):· Helping to process onboarding...


  • Singapore Aspire Global Network Pte. Ltd. Full time

    We are searching for an experienced and talented Senior Client Services Manager, to work for an outstanding design agency.Specialising in FMCG - they would ideally like someone who has experience in FMCG client management and has worked with global brands. However, this is not essential.This agency produce incredibly work, and are therefore looking for...


  • Singapore SS&C Fund Services (Asia) Pte Ltd Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...


  • Singapore Ss&c Fund Services (asia) Pte. Ltd. Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...


  • Singapore FIS SYSTEMS (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesAre you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.What...


  • Singapore Fis Systems (singapore) Pte. Ltd. Full time

    Are you curious, motivated, and forward-thinking At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.What you will be doing:Monitors...


  • Singapore State Street Full time

    OverviewWe are looking for an experienced Program Change Manager to join our Client Services Team, based in Singapore. The successful candidate will be managing a program of initiatives including onboarding activities for a key strategic client. The Client Services Team is responsible for excellent service delivery and solutions to our asset owners, asset...