Warehouse Manager
2 weeks ago
OVERALL, THE PURPOSE OF THE JOB
- Guide the warehouse personnel to manage, sustain, and improve the current warehouse operating protocol, fine-tune and improve process within the Technical and provision store.
- Create an efficient cost and time management procedure keeping in mind the quality, safety, stock accuracy, and customer service competency in the Warehouse's daily operational tasks.
- Close communication gaps within inter-departments and work toward a customer service-orientated service provider for all Customers globally.
ROLES & RESPONSIBILITIES
- To guide in maintaining, improving, and sustaining the warehouse operational objective set by Management ensuring KPIs are met monthly through checks and balances. To plan and expedite the effective and efficient control of the warehouse's daily operation. To monitor and ensure the labor cost of warehouse activities described in the budget template falls within targeted costs by implementing robust control mechanisms.
- Constantly provide in-house training, and briefing whenever fall short of aligning with target set. Sending colleague to external training to enhance further and increase their knowledge to strengthen operational needs. Prepare and maintain a staffing plan ensuring properly trained cover for holidays, sickness, and absence
- Align and maintain the outbound delivery schedule with the transportation schedule prepared by the operation team daily.
- Responsible for goods in, goods out, and goods storage accuracy, inventory accuracy maintains 95%.
- Ensure productivity and compliance with KPI requirements through the achievement of specific KPIs. Monitors performance against agreed targets and re-adjusts plans for continuous improvement. To investigate customer service issues, provide prompt feedback, and implement remedial actions to prevent similar issues
- Make corrective action according to SOP to keep the high efficiency of warehouse operation. Maintain all inventory management procedures related to Goods in and out processes in line with company guidelines
- To assist and guide warehouse supervisor in planning warehouse work loans based on daily ship schedule
- Involve in the suggestion of ERP analysis and design and update
- To ensure safety all operating equipment is in good condition and safety regulations within the warehouse for the well-being of warehouse staff
- Proven experiences and qualifications related to inventory planning and stocking, as well as expertise in 6 Sigma and lean management.
- Any other tasks assignment assigned by the direct supervisor
WORKING REQUIREMENTS
- Degree or proficiency in warehouse management
- 5 years or above supply chain (warehouse, transportation) or relevant working experience
- Working knowledge and experience with MS Office
- Track record of continuous improvement in a warehouse environment
- Experience in managing a team of considerable size including staff at the supervisory level
- Effective Leadership and staff development
- Recognize and comply with company culture and core value
- High effective execution and a strong sense of responsibility
- Good communication skills and teamwork awareness
- Disciplined, Honest, and Integrity
- Strong ability to work independently, and perform effectively in a fast-paced environment.
- Having a proactive, goal-oriented approach to problem solving
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