Technical Service Manager
3 weeks ago
Job Title: Technical Service Manager - Meteorological Sensor Supplier
Location: Singapore
About Us:
Hukseflux South East Asia Pte Ltd is a leading provider of state-of-the-art meteorological sensors and solutions designed to enhance weather monitoring and forecasting. With a commitment to precision and innovation, we serve a diverse range of industries including agriculture, aviation, environmental monitoring, and research institutions. As we continue to expand our operations, we are seeking a highly skilled and motivated Technical Service Manager to join our dynamic team.
Responsibilities:
1. Installation and Commissioning:
. Conduct on-site installations of meteorological sensor systems at customer locations.
. Ensure proper integration with existing infrastructure and systems.
. Perform system testing and calibration to guarantee accurate data collection.
2. Maintenance and Repairs:
. Execute routine maintenance checks on deployed sensor systems.
. Diagnose and troubleshoot technical issues promptly to minimize downtime.
. Carry out necessary repairs and replacements of components as required.
3. Customer Support:
. Provide technical support to customers through remote assistance and on-site visits.
. Respond promptly to customer inquiries and address concerns related to sensor functionality.
. Conduct training sessions for end-users to maximize system utilization.
4. Documentation and Reporting:
. Maintain detailed records of service activities, including installation reports, maintenance logs, and repair documentation.
. Generate comprehensive service reports for each customer visit.
. Collaborate with the sales and engineering teams to share insights and contribute to product improvement.
5. Product Knowledge and Continuous Learning:
. Stay updated on the latest advancements in meteorological sensor technology.
. Participate in training programs to enhance technical expertise and knowledge.
. Provide valuable feedback to the product development team based on field experience.
Qualifications:
1. Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related engineering field.
2. Proven experience in installing, maintaining, and troubleshooting meteorological sensor systems.
3. Strong knowledge of electrical systems, data communication protocols, and sensor calibration techniques.
4. Excellent problem-solving skills and the ability to work independently in the field.
5. Effective communication skills, both verbal and written.
6. Customer-focused with a commitment to delivering high-quality service.
Benefits:
. Competitive salary and performance-based incentives.
. Health and dental coverage.
. Opportunities for professional development and training.
Join Hukseflux South East Asia Pte Ltd and play a crucial role in advancing meteorological sensing technology while contributing to the success of our diverse range of clients across various industries. If you are passionate about cutting-edge technology and enjoy hands-on problem-solving, we invite you to apply for this exciting opportunity.
Interested candidates who wish to apply for the position, please click on the APPLY button below to send in your resume or send to [HIDDEN TEXT].
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