Customer Service Executive/ Order Management

3 weeks ago


Singapore Recruit Express Pte Ltd Full time

Pharma Logistics company - Institutional Service Admin

Duration: 6 months contract

Salary: $2800 fixed

Company shuttle bus pick up at Hougang and Ang Mo Kio

. Changi North (Nearest MRT: Tampines)

Address: 15 Changi N Way, Singapore 498770

.Office hours 830am - 530pm

Job Details:

  • Source tender/quotation opportunities and manage submission for clients.
  • Review tender documents/award letters and handle all the post-tender queries/correspondence.
  • Manage the filing for all the tender/quotation documents.
  • Maintain tender/quotation and extension of contract in tender tracking system.
  • Provide updates to clients/customers.
  • Perform accurate and prompt entry of fax orders, order hotline and other sources into the system.
  • Handle all inquiries/complaints/feedback from customer/clients.
  • Ensure compliance to ISO and ISMS procedures and processes.
  • Duties and Responsibilities
  • Source/publish tender or quotation opportunities.
  • Manage the submission of tender or quotation.
  • Review/check tender documents & contract terms and conditions prior to submission.
  • Review/check letter of awards (LOAs) and contracts.
  • Maintain tender/quotation and contract extension in tender tracking system.
  • Handle post tender queries and correspondence.
  • Check purchase orders against tenders and quotations.
  • Ensure timely filing of all the tender/quotation documents.
  • Manage item code change.
  • Respond to all inquiries from customer and clients in a customer service orientated manner.
  • Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, or any other duties and tasks assigned.
  • Ensure strict adherence and compliance to ISO and ISMS procedures.
  • Any other tasks that may be assigned due to the exigencies of operational
  • requirements.

Requirements:

Minimum diploma holders, experienced in Admin, Customer Service Order and PO Entry preferred

If you are interested in any of the positions, do kindly drop your most updated resume to [HIDDEN TEXT]

Jacqueline Jessica Fong Hsin Ting

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA License No: 99C4599

Personal EA License No: R21103226



  • Singapore INDOGUNA (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesJob purposeAs a Customer Service Officer (Order Processing), you will be an integral part of our operations, ensuring seamless order processing and maintaining exceptional customer satisfaction. You'll be responsible for managing orders, addressing inquiries, and providing exemplary service to our valued customers.Duties and...


  • Singapore Indoguna (singapore) Pte Ltd Full time

    Job purposeAs a Customer Service Officer (Order Processing), you will be an integral part of our operations, ensuring seamless order processing and maintaining exceptional customer satisfaction. You'll be responsible for managing orders, addressing inquiries, and providing exemplary service to our valued customers.Duties and responsibilitiesProcess customer...


  • Singapore Talent Trader Group Pte. Ltd. Full time

    Responsibilities:Handling customer order process.Provide quality customer service support to customers over e-mail and phone.Manage the customer enquiries or issue with monitor and reply on email correspondence.Able to check all the information of documents like receipts, amounts and records all are tally and correct.Able to handle all customer incoming...


  • Singapore Teleperformance Full time

    Are you passionate about Customer Service Management and have experience in this area We are looking for our new Customer Service Order Management to integrate our team in the Dutch market! If you feel like this is up your speed, then you may be the person we are looking for! The contract will be signed directly with the client.


  • Singapore Teleperformance Full time

    Are you passionate about Customer Service Management and have experience in this area We are looking for our new Customer Service Order Management to integrate our team in the English market! If you feel like this is up your speed, then you may be the person we are looking for! The contract will be signed directly with the client.


  • Singapore Teleperformance Full time

    Are you passionate about Customer Service Management and have experience in this area We are looking for our new Customer Service Order Management to integrate our team in the Swedish market! If you feel like this is up your speed, then you may be the person we are looking for! The contract will be signed directly with the client.


  • Singapore Teleperformance Full time

    Are you passionate about Customer Service Management and have experience in this area We are looking for our new Customer Service Order Management to integrate our team in the Italian market! If you feel like this is up your speed, then you may be the person we are looking for! The contract will be signed directly with the client.


  • Singapore Teleperformance Full time

    Are you passionate about Customer Service Management and have experience in this area We are looking for our new Customer Service Order Management to integrate our team in the French market! If you feel like this is up your speed, then you may be the person we are looking for! The contract will be signed directly with the client.


  • Singapore Teleperformance Full time

    Are you passionate about Customer Service Management and have experience in this area We are looking for our new Customer Service Order Management to integrate our team in the German market! If you feel like this is up your speed, then you may be the person we are looking for! The contract will be signed directly with the client.


  • Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full time

    Roles & Responsibilities*Provide support and quality customer service to clients.*To assist on customers / suppliers’ inquiries via phone call or email promptly.(Liaise with different party for shipment delivery schedules)*Manage telephone enquiries in a professional manner.*Take note of customers' requests and follow-up actions to fulfil customer's...


  • Singapore Yeo Geok Chin Lighterage Service Full time

    .Provide support and quality customer service to clients..To assist on customers / suppliers' inquiries via phone call or email promptly.(Liaise with different party for shipment delivery schedules).Manage telephone enquiries in a professional manner..Take note of customers' requests and follow-up actions to fulfil customer's request.Work and coordinate with...


  • Singapore CUMMINS ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesCUSTOMER ORDER MANAGEMENT SPECIALISTOur culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.We believe in flexibility for you to explore your passions while...


  • Singapore Cummins Asia Pacific Pte. Ltd. Full time

    CUSTOMER ORDER MANAGEMENT SPECIALISTOur culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.We believe in flexibility for you to explore your passions while making an impact through...


  • Singapore Indoguna (singapore) Pte Ltd Full time

    Job Responsibilities:Participate and contribute in relevant team level meetings and support tasks including the following topics: Order fulfilment & aftersales ServiceCustomer feedback & satisfactionProcess improvements that align with the company's objectivesHOD, Management, Sales & Audit Certification related MeetingsOrder Procurement & Automation related...


  • Singapore Milkyway International Tank Transportation Pte. Ltd. Full time

    Job Responsibilities:Attend to customer's enquiries on job order status, availability and co-ordination of tasks,etc.Execution of customer's orders, processing and summarizing the essential informationgiven into the job order form with required attachments.Use of Trade-net to provide the Value-Added Service of permit declaration for customersPrepare orders...


  • Singapore MILKYWAY INTERNATIONAL TANK TRANSPORTATION PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities: Attend to customer’s enquiries on job order status, availability and co-ordination of tasks,etc. Execution of customer's orders, processing and summarizing the essential informationgiven into the job order form with required attachments. Use of Trade-net to provide the Value-Added Service of permit...


  • Singapore Star Concord Pte. Ltd. Full time

    Customer Service Executive . Review customer inquiries for the company's import and export freight and logistics business scopes. Prepare accurate and detailed quotations for customers. Clarify and negotiate proposals with customers to ensure customer satisfaction. Review customer orders to ensure consistency with quotations offered. Prepare and process...

  • Accounts Executive

    5 days ago


    Singapore Executive Ship Management Pte Ltd Full time

    ACCOUNTS EXECUTIVEExecutive Ship Management (ESM) is a premier ship management company preferred by the industry leaders for our superior professional expertise and bespoke services to discerning shipowner.ESM is part of Executive Group, an ensemble of seven maritime service providers, headquartered in Singapore with offices in 11 cities around the world....


  • Singapore Ups Asia Group Pte. Ltd. Full time

    The candidate will be key point of contact for our customers to fulfil orders as well as to liaise with the warehouse to ensure that shipments are processed timely and accurately. All candidates will be analytical and customer service-oriented.Job ResponsibilitiesWill be required to support the achievement of meeting customers' KPI by providing high quality...


  • Singapore UPS ASIA GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesThe candidate will be key point of contact for our customers to fulfil orders as well as to liaise with the warehouse to ensure that shipments are processed timely and accurately. All candidates will be analytical and customer service-oriented.Job Responsibilities Will be required to support the achievement of meeting customers’...