Customer Service Executive/ Order Management
3 weeks ago
Pharma Logistics company - Institutional Service Admin
Duration: 6 months contract
Salary: $2800 fixed
Company shuttle bus pick up at Hougang and Ang Mo Kio
. Changi North (Nearest MRT: Tampines)
Address: 15 Changi N Way, Singapore 498770
.Office hours 830am - 530pm
Job Details:
- Source tender/quotation opportunities and manage submission for clients.
- Review tender documents/award letters and handle all the post-tender queries/correspondence.
- Manage the filing for all the tender/quotation documents.
- Maintain tender/quotation and extension of contract in tender tracking system.
- Provide updates to clients/customers.
- Perform accurate and prompt entry of fax orders, order hotline and other sources into the system.
- Handle all inquiries/complaints/feedback from customer/clients.
- Ensure compliance to ISO and ISMS procedures and processes.
- Duties and Responsibilities
- Source/publish tender or quotation opportunities.
- Manage the submission of tender or quotation.
- Review/check tender documents & contract terms and conditions prior to submission.
- Review/check letter of awards (LOAs) and contracts.
- Maintain tender/quotation and contract extension in tender tracking system.
- Handle post tender queries and correspondence.
- Check purchase orders against tenders and quotations.
- Ensure timely filing of all the tender/quotation documents.
- Manage item code change.
- Respond to all inquiries from customer and clients in a customer service orientated manner.
- Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, or any other duties and tasks assigned.
- Ensure strict adherence and compliance to ISO and ISMS procedures.
- Any other tasks that may be assigned due to the exigencies of operational
- requirements.
Requirements:
Minimum diploma holders, experienced in Admin, Customer Service Order and PO Entry preferred
If you are interested in any of the positions, do kindly drop your most updated resume to [HIDDEN TEXT]
Jacqueline Jessica Fong Hsin Ting
Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA License No: 99C4599
Personal EA License No: R21103226
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