Global Operations Manager

3 weeks ago

Singapore Options Pilates Pte. Ltd. Full time

OptionsPilates, a leader in the global Pilates industry, is on a quest for expansion and innovation. As we embark on the next phase of global expansion, our focus is not solely on Pilates as a product but on scaling a business that thrives on systemization, team building, and operational excellence. We seek a Global Operations Manager (GOM) whose ambition is matched by their capability to build structures that allow our business to run autonomously. This role is not just a job it's an opportunity to take the helm of a growing enterprise, with the path laid out for equity and ownership stakes in a rapidly evolving industry.

Key Responsibilities

Operational Excellence: Design and implement strategies to ensure operational efficiency, exceptional service quality, and adherence to our high standards across all locations.

Strategic Expansion: Collaboratively design and implement strategies for international expansion, including market research, location scouting, strategic planning and operational setup in new regions.

Cultivating High-Performance Management Teams: Build, mentor, and lead the management team and support staff, instilling a culture of accountability, innovation, and continuous improvement.

Innovation in Systems and Processes: Develop and enhance internal processes, systems, and tech integrations to bolster scalable growth and operational agility.

Financial Management: Direct financial strategies, including budgeting, forecasting, and financial analysis to secure profitability and identify growth levers. Monitor performance indicators to identify and act on growth opportunities and efficiencies.

Collaborative Leadership: Act as the primary connector between management, studio personnel, instructors, and external stakeholders.

Business Evolution: Champion innovation within operational practices, continually seeking advancements that propel the business forward.

Ideal Candidate Profile

Expectations: We are looking for a dynamic professional without family commitments, ready to dedicate themselves fully to the role, able to travel internationally as required.

Location Requirements: Initially based in Singapore, with the potential to relocate to the UAE in line with our expansion plans.

Experience and Attitude: While extensive management experience is not mandatory, the right candidate must demonstrate the capacity and desire to manage effectively. This includes the ability to enforce discipline, communicate constructively yet firmly, and not shy away from making tough decisions. We value agility, resilience, and the willingness to learn over years of management experience.

Leadership and Management Skills: Must possess an innate leadership ability, understanding the balance between being approachable and maintaining the necessary professional distance to manage effectively. The candidate should be open to learning and adapting, and equipped to handle challenges without compromising their emotional stability.

Strategic Thinking: Strong strategic planning and execution skills, with the ability to balance day-to-day operational priorities with long-term growth initiatives.

Adaptability: Comfort with flexibility and change, with a flexible approach to problem-solving and an ability to thrive in a multi-cultural environment.

Communication: Strong communicator, capable of engaging with various stakeholders and fostering a transparent communication across the organization.

Growth Mindset: Eager to learn and evolve, open to direct mentorship from owners, with a relentless pursuit of personal and professional growth.

Ownership Mentality: An entrepreneurial spirit, treating the business as your own, with a commitment to its success, growth, and sustainability.

Compensation and Perks

Starting Salary: SGD 78,000 to 110,000 annually, with ample room for growth based on performance, contributions, and business success.

Role Significance: This is not just a job it's a career-defining opportunity, offering paths to significant rewards, including potential equity and ownership stakes.

Mentorship and Autonomy: The selected candidate will undergo a rigorous mentorship period under the direct guidance of the company's owners, focusing on mastering business operations beyond the fitness industry's confines. This intensive learning phase is designed not with a focus on the Pilates industry per se, but with the objective of equipping you to run and grow a business effectively. Beyond this foundational period, while you will operate with considerable autonomy, major strategic decisions will remain collaborative, with the owner's input ensuring alignment with our long-term vision. This approach underscores our commitment to your growth as a business leader capable of steering the company toward its strategic goals, independent of a specific interest in the fitness industry.

Additional Benefits: Opportunities for international travel, involvement in strategic projects, and working within an innovative, dynamic environment.

Application Process

We're on the hunt for someone who sees beyond a job in fitness to embrace the challenge of leading and expanding an international business. If you're ambitious, strategic, and ready to dive into a role that demands hard work, leadership, and an entrepreneurial spirit, you're the candidate we want to meet. This role is suitable for someone eager to shape the future of a growing company, regardless of their passion for Pilates or wellness. Please send your resume and a personalized cover letter to with 'Global Operations Manager Application' as the subject. Successful candidates will be contacted for further discussion.

Join us to redefine what it means to lead in the fitness industry, where Pilates is our product, but excellence in operations, growth, and leadership is our goal.

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