Business Support Manager, Global Markets Operations

3 weeks ago


Singapore MERRILL LYNCH GLOBAL SERVICES PTE. LTD. Full time
Roles & Responsibilities


At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.


One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.


Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us


Job Description

The APAC GMO Business Management team is looking for a candidate with strong business management background, coupled with experience within the financial services industry. The role will be supporting the Global Markets Operations (GMO) Senior Management Team in the Asia Pacific region as well as Asia GMO as a whole, to ensuring core business management and GMO-wide deliverables are tracked, reported and managed effectively - including but not limited to management reporting; resource management; financial management; cost allocations and driving employee engagement strategies. Alongside these core activities, the role will also require the candidate to help support relevant business management routines, ad-hoc requests and initiatives from Operations, Compliance, Finance, HR or the Global Markets businesses.

Responsibilities

  • Managing the APAC Financial Management portfolio (e.g. Forecasting, Profit & Loss Analysis, Cost Allocations) with the aim of achieving desired business goals.
  • Partnering with Human Resource Business Partner, Workforce Manager and Hiring Manager to faciliate Talent Management related activities and ensuring the business is staffed adequately to provide sustainable support to operation.
  • Collaborating with in-house Technology Partners, Automation Lead and internal stakeholders to review internal business processes and implement solutions to achieve business efficiency.
  • Preparing management reporting package (e.g. Financial & Headcount, Key Performance & Risk Indicators and Trade Lifecycle) and facilitating conversations between senior leaders and process owners.
  • Coordinating with global and regional Employee Engagement Champions to drive engagement activities to increase employee satisfaction and making Bank of America a great place to work.

Required Skills

  • Relevant work experience in the financial and investment industry (e.g. Business/Project Management, Risk & Control, Finance, Trade Operations, Reference Data, etc.)
  • Excellent interpersonal & communication skills and is confident to engage with stakeholders across all levels
  • Ability to multi-task and produce quality deliverables at a timely manner
  • Advanced Excel (Visual Basic, Formula) skills to automate simple operational processes.
  • Advantageous to have skillsets in utilizing automation/data analytics tools (e.g. Python, Tableau, Alteryx, etc.)

Desired Skills

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
  • Excels in working among diverse viewpoints to determine the best path forward
  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Tell employers what skills you have

Tableau
Ability to Multitask
Talent Management
Microsoft PowerPoint
Advanced Excel
Employee Engagement
Interpreting
Visual Basic
Resource Management
Financial Services
People Management

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