Senior/Patient Service Officer
3 weeks ago
Overview of the Role:
Be a part of our dynamic team to manage patients flow in Parkway MediCenter (PMC) to ensure a smooth and pleasant experience in the facility.
Work Location: Singapore - Woodleigh
Key accountabilities- Responsible for rendering excellent services and care to our patients and next of kin, upholding our company's vision as the most trusted healthcare provider in the region.
- Responsibilities would include, but not be limited to, the following:
- Ensure patients are registered promptly and details are correctly captured in the system
- Ensure accurate tagging of Corporate / Insurance / Government and any other direct billing in system
- Ensure all appointments are captured accurately in system and follow up with clients, doctors and other departments promptly
- Handle enquires, transferring of calls, taking down important messages for follow up
- File and revert reports, ensuring tracking of referral appointments, follow up appointments are fulfilled in accordance to policies
- Ensure entries from the Doctors / Nurses and any other parties tallies with the billing and service rendered
- Ensure bills are in accordance with contract requirement.
- Accepting correct LOG / Letter of Undertaking / Deposits for patients
- Close all transactions at the end of the clinic operations. Ensure Daily Reports tally with cash collection and all cashless transactions.
- Other Ad hoc duties assigned
Requirements:
- Higher NITEC certification in Business Administration or Diploma in any discipline
- GCE 'O'/ 'N' level
Skills & Knowledge:
- Proficient in Microsoft Excel and Word
- Good communication, customer service and interpersonal skills
- Knowledge of SAP is preferred
- Open to shift work arrangement
-
Patient Service Officer
22 minutes ago
Singapore WECRUIT PTE. LTD. Full timeRoles & ResponsibilitiesA Patient Service Officer (PSO) is a key member of the healthcare team, primarily responsible for providing administrative support and ensuring the smooth functioning of patient services within a healthcare facility. Here's a detailed job description: Patient Registration: Greet patients and visitors as they arrive at the facility,...
-
Senior / Patient Service Associate
4 weeks ago
Singapore NATIONAL HEALTHCARE GROUP PTE LTD Full timeRoles & ResponsibilitiesKeen to provide quality customer service to patients and support services at various service touch points in a polyclinic?As the polyclinic’s service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes. You...
-
Senior / Patient Service Associate
7 days ago
Singapore National Healthcare Group Pte Ltd Full timeKeen to provide quality customer service to patients and support services at various service touch points in a polyclinicAs the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes. You will also facilitate an...
-
Director, Patient Support Services
4 weeks ago
Singapore Thomson Medical Pte. Ltd. Full timeThe Director of Patient Support Services (PSS) is responsible for the overall management and performance of the hospital patient support services. You will oversee all areas, including business office, patient service centre, customer experience and medical records office. Your strategic vision, operational expertise, and commitment to customer experience...
-
Director, Patient Support Services
4 weeks ago
Singapore THOMSON MEDICAL PTE. LTD. Full timeRoles & ResponsibilitiesThe Director of Patient Support Services (PSS) is responsible for the overall management and performance of the hospital patient support services. You will oversee all areas, including business office, patient service centre, customer experience and medical records office. Your strategic vision, operational expertise, and commitment...
-
Patient Service Officer
7 days ago
Singapore Mount Alvernia Hospital Full timeWhat's on OfferMission: Provide compassionate, excellent and holistic healthcare. Tagline: Serve all with Love.Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill...
-
Patient Service Officer #HMST
3 weeks ago
Singapore Recruit Express Pte Ltd Full time3months contract to perm Patient Service Officer (PSO) Paragon (Office hours, 5.5days) Woodleigh Mall (Office hours, 5.5days) Min Diploma / N / O / NITEC in any courses Mon - Fri (830am – 530pm) with 1 hour break, Sat (830am – 1230pm)Salary range: $2K to $2.6K Must be okay to work in fast paced environment Jobscope: Provide receptionist...
-
Patient Service Officer #HMST
2 weeks ago
Singapore Recruit Express Pte Ltd Full time3months contract to perm Patient Service Officer (PSO) Paragon (Office hours, 5.5days) Woodleigh Mall (Office hours, 5.5days) Min Diploma / N / O / NITEC in any courses Mon - Fri (830am – 530pm) with 1 hour break, Sat (830am – 1230pm)Salary range: $2K to $2.6K Must be okay to work in fast paced environment Jobscope:Provide receptionist duties at...
-
Singapore Singapore General Hospital Pte Ltd Full timeThe Job:The Patient Service Associate (PSA) will serve as a point of contact who assists Community Nurses and Senior Care Coordinator Associates (SCCAs) / Care Coordinator Associates (CCAs) to answer calls and attend to general enquiries from SingHealth residents and patients. He/she will manage registration, appointment scheduling, referrals and billing to...
-
Patient Service Officer
4 weeks ago
Singapore MOUNT ALVERNIA HOSPITAL Full timeRoles & ResponsibilitiesWhat’s on Offer Mission: Provide compassionate, excellent and holistic healthcare. Tagline: Serve all with Love. Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing...
-
Sr/ Patient Service Associate
2 weeks ago
Singapore INSTITUTE OF MENTAL HEALTH Full timeRoles & ResponsibilitiesResponsibilitiesTo provide clerical and support functions in Clinic as well as the reception services including patient registration, scheduling appointments, billing and enquiries.Requirements GCE ‘N’/’O’ Level or Diploma holder Service-oriented, confident and have a passion for helping others Good communication and...
-
Patient Service Associate
4 weeks ago
Singapore TAN TOCK SENG HOSPITAL PTE LTD Full timeRoles & ResponsibilitiesYou will need to demonstrate care, empathy and professionalism in delivering prompt and excellent frontline services to patients. You will handle the registration of patients' visits, appointment scheduling, collection of payments, and provide financial counselling. In addition, you will handle the administration of patients' records...
-
Patient Services Associate
2 weeks ago
Singapore Dover Park Hospice Full timeRoles & ResponsibilitiesReporting to Team Lead, Patient Services, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients’ admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as...
-
Patient Service Associate
3 weeks ago
Singapore Institute Of Mental Health Full timeResponsibilitiesTo provide clerical and support functions in the Emergency department as well as the reception services including patient registration, scheduling appointments, billing and enquiries.Requirements. GCE N'/'O' Level or Diploma holder. Service-oriented, confident and have a passion for helping others. Good communication and interpersonal skills....
-
Patient Services Associate
2 weeks ago
Singapore Dover Park Hospice Full timeReporting to Team Lead, Patient Services, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients' admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as Home Care and Day Care...
-
Patient Service Associate
3 weeks ago
Singapore Ng Teng Fong General Hospital Full timeResponsibilitiesRegister patients via phone and upfront enquiriesCollect payment/ deposits and provide Financial Counselling for admissionsLiaise closely with Bed Management Unit for acquisition of beds for Emergency Medicine Department's (EMD) patientsObtain Specialist Outpatient Clinic (SOC) appointments for Emergency Medicine Department's(EMD)...
-
Patient Service Associate
4 weeks ago
Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities: Register patients and update patient information in the system Schedule appointments and manage the appointment calendar Answer phones and direct calls to the appropriate department Assist with patient inquiries and provide information about services Maintain patient records and ensure accuracy and...
-
Patient Service Associate
3 weeks ago
Singapore Dynamic Human Capital Pte. Ltd. Full timeResponsibilities:Register patients and update patient information in the systemSchedule appointments and manage the appointment calendarAnswer phones and direct calls to the appropriate departmentAssist with patient inquiries and provide information about servicesMaintain patient records and ensure accuracy and confidentialityEnsure a clean and organized...
-
Patient Service Officer
3 weeks ago
Singapore Hmi Medical Centre Pte. Ltd. Full timeStarMed is a one-stop day-surgery and multi-disciplinary medical Centre that offers quality day surgeries n diagnostic services at competitive private sector prices. We are looking for an Patient Service Officer (PSO) for the admission teamto ensure a smooth admission procedures for patients. Duties include but not limited to Admission, Discharge and...
-
Patient Service Associate
3 weeks ago
Singapore ALTITUDE HR CONSULTANCY PRIVATE LIMITED Full timeRoles & ResponsibilitiesJob Responsibilities: Welcome and engage with patients, creating a warm and inviting atmosphere Assist with patient assessments, including taking histories and spinal examinations Prepare patients for treatments, ensuring their comfort and safety Provide education and answer basic questions about treatment procedures Schedule...