Resident Relations Officer
1 week ago
Responsibilities:
- Assist residents upon arrival at the Town Council and build relationships by communicating in a tactful and professional manner
- Assist residents in the booking of facilities
- Handle calls and emails promptly by providing accurate and timely information pertaining to residents' queries/ feedback
- Assist in cases creation in the system
- Liaise with other departments pertaining to the feedbacks received
- Any other duties as assigned
Requirements:
- Minimum Higher Nitec in Customer Service or related courses
- Have a positive working attitude, proactive and meticulous
- Team player with excellent interpersonal skills
- Enjoy interaction with people from all walks of life
Benefits:
- 5-day Work Week
- Medical benefits
- Bonus / AWS
- Insurance coverage
- Pro-family benefits
- Flexible Benefits
- Training opportunity & Career advancement
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