Field Services Specialist
4 weeks ago
About NETS
The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.
The Group operates Singapore's national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 120,000 acceptance points in the country as well as online payments.
Position Summary
This role is to support end to end boarding of terminals in Central Terminal System (CTS) and facilitate the smooth operation of field service activities.
Key Responsibilities
- To assist in daily onboarding of terminals into CTS.
- Fulfilment of on-boarded terminals are able to handshake with CTS.
- Provide general administrative support to field service teams.
- Communicating with stakeholders for service delivery.
- Maintaining accurate documentation of service activities for record-keeping and analysis purposes.
Requirements
- GCE N' / O' level/Diploma holder.
- Proficient in Microsoft Office Applications.
- Good communication skills
- Basic analytic skills, able to generate report through MS Excel
- A team player and able to work independently with minimum supervision.
- Able to commence work on short notice.
- On job training will be provided.
- Possess valid Class 2B License or Class 3 Driving license (Optional).
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