Manager, Work-Integrated Education

1 month ago

Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
This is a Team Manager (College) position where you are expected to lead a team in the management of all credit-bearing internship programmes and Work-study Degree Programme for eligible students within the college of your responsibilities.

You will be supported by a team to be responsible for all internship and Work-study Degree Programme placements for your designated college and to ensure that all students can successfully complete their internship programme and achieve the required learning outcome.

Responsibilities

Programme Operations and Customer Service Management
  • Co-ordinate and prepare the internship programme ahead of every semester to ensure that they are ready for eligible students to register and find placement for their internship.
  • Inform and co-ordinate with NTU's internship partners and/or companies to ensure that all internship opportunities are provided in a timely manner to enable students' applications.
  • Monitor and manage all student's internship placement outcome; and to ensure that all necessary placement administration requirements are appropriately updated.
  • Drive internship placement and ensure that students able to complete their internship successfully and if required to provide support in resolving any internship issues encountered by the students.
  • Ensure all internship assessments are duly completed by end of internship and the marks for grading submission is processed by the team.


Business Development & Stakeholders Management
  • Engage key stakeholders such as students, faculties and internship partners/companies.
  • Engage stakeholders to ensure provision of necessary support such as drive internship opportunities from employers.
  • Co-ordinate with colleges and schools to enable student placement in internship; and communicating internship to all eligible students.


Team Management
  • Provide managerial support to team members to ensure successful student internship placement; ensure that they are adequately resourced for the responsibilities.
  • Collaborate, partner, and work with intra-teams to drive optimal operational performance.


Strategy Management
  • Improve work performances and outcome for the team; look for new ideas and ways to improve work outcome for the team.
  • Plan and co-ordinate activities for work improvements either within the team or with other work teams; and adopting technologies to help enhance work outcome.


Requirements
  • At least 4 to 6 years working experiences with exposure in team management role, internship/training management and service delivery experience preferably in tertiary education, adult education sectors and/or government agencies environment.
  • Have some prior experiences in managing projects or any initiatives within a team, and/or across different teams in an organization.
  • Experiences in providing career coaching and/or consultation support would be advantageous.
  • Successful track record in the management of internships/ cooperative education/ work-study degree programme/ workplace learning/ performance enhancement or adult education highly advantageous.
  • A good understanding in the areas of business development, customer services management, business operations and use of data to support decision making.
  • Able to work with diverse groups of stakeholders.
  • Able to lead a small operational team of 2 to 4 persons.
  • A proficient written and oral communicator.


Hiring Institution: NTU

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