Senior Executive, Facilities Management

3 weeks ago

Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
The Office of Campus Housing (OCH) serves to make NTU, the university with the best-in-class campus for learning, working, and living. OCH has a mission to provide optimal on-campus living environment for students and faculty to excel in learning, research, teaching and other NTU related work. It is responsible for student and faculty housing on campus, the sports and recreational facilities, and its related services.

We are looking for individual who have a strong passion for delivering exceptional service to residents of the University's student and faculty housing, and athletes and users of sports & recreation facilities on campus.

The role provides the successful candidate with the opportunity to develop, contribute and grow oneself holistically across areas of excellence in customer relationship management and/or facilities & Contracts management within the department.

If you have more than 5 years of relevant working experience in residential management/services, customer service/relationship managements, or facilities/property manager, you may the one whom we are looking for. Having an experience in student hostels, staff housing or hospitality services would be advantageous for this role.

The incumbent is required to:
  • Coordinate, schedule and conduct daily inspection of OCH managed spaces / rooms to ensure a safe, secure, and conducive living environment. This includes monitoring facilities turnover and addressing issues identified.
  • Manage and resolve residents' requests/ feedback /complaints received via prevailing avenues; ServiceNow, over the counter, emails, phone calls etc. This includes collaborating with internal and external stakeholders for resolution in our provision of quality customer service to residents in accordance with OCH's SLA.
  • Prepare work requisitions and purchase orders for maintenance and improvement works and ensure that works are completed well.
  • Plan and prepare advisories for residents on scheduled maintenance and unscheduled works. Serves as the main point of contact for repairs, maintenance, cleaning, and oversee and manage renovations and projects within OCH facilities.
  • Adhere to the preventive maintenance schedules and ensure that corrective actions are taken promptly.
  • Oversee service delivery and ensure compliance with contractual obligations by vendors.
  • Formulate specifications and requirements for procuring necessary goods and services for the housing operations, which includes assessing quotations/tenders and making recommendations for business awards.
  • Oversee and manage the key system including performing monthly key audits to ensure accurate record of keys assigned to residents.
  • Maintain and contribute to the establishment of a repository of best-practice templates for effective communication with residents so as to enhance the effectiveness and efficiency of such communications by OCH staff.
  • Conduct regular inventory audits and manage the disposal of inventory and assets as needed.
  • Update and maintain detailed records to fulfill administrative and operational requirements.


Hiring Institution: NTU

  • Facilities Management Specialist

    4 days ago

    Singapore CPG Facilities Management Full time

    At CPG Facilities Management, we are seeking a skilled Facilities Management Specialist to oversee the management and maintenance of our building facilities. Key responsibilities include ensuring that services are delivered on time and according to client requirements, supervising contractors, conducting routine inspections, investigating breakdowns, and...

  • Facilities Manager

    4 days ago

    Singapore CPG Facilities Management Pte Ltd Full time

    Job Description:As a Property Officer with CPG Facilities Management Pte Ltd, you will be responsible for ensuring the smooth operation of our facilities. Your primary duties will include:Scheduling and coordinating maintenance activities to ensure that all repairs and routine maintenance works are carried out efficiently.Inspecting common property areas to...

  • Senior Facilities Manager

    3 days ago

    Singapore Management Development Institute Of Singapore Full time

    Job OverviewWe are seeking an experienced Senior Facilities Manager to join our team at the Management Development Institute of Singapore. The ideal candidate will have a strong background in facilities management, with a focus on building and estates operations.The successful candidate will be responsible for planning, executing, and supervising all...

  • Facilities Operations Manager

    12 hours ago

    Singapore TKK Facilities Management & Construction Pte Ltd Full time

    Job DescriptionTKK Facilities Management & Construction Pte Ltd is a leading provider of facilities management and construction services. We are currently seeking an experienced Maintenance Coordinator to join our team.Your Key Responsibilities

  • Assistant Facilities Manager

    2 weeks ago

    Singapore CPG FACILITIES MANAGEMENT PTE LTD Full time

    Roles & ResponsibilitiesProvide Facilities Management services. This includes preventative maintenance, pest control, horticulture, security management. Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences. Supervise upgrading projects under your care. Any other...

  • Building Services Executive

    4 days ago

    Singapore CPG Facilities Management Full time

    CPG Facilities Management is seeking an experienced Building Services Executive to manage and maintain our building facilities. Responsibilities include supervising contractors, conducting routine inspections, investigating breakdowns, and upgrading projects when required.The ideal candidate will possess a minimum Nitec/Diploma in Building Services /...

  • Senior Facility Executive

    3 weeks ago

    Singapore TEE UP ASSET MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesJob SummaryWe are seeking a highly skilled and qualified Senior Facility Executive / Assistant Manager / Manager to oversee the operations and maintenance of facilities such as dormitories, chalets, and hospitality sites. The ideal candidate should hold a degree in Facility Management and possess MEC qualifications to ensure...

  • Senior Facility Executive

    3 weeks ago

    Singapore TEE UP ASSET MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesJob SummaryWe are seeking a highly skilled and qualified Senior Facility Executive / Assistant Manager / Manager to oversee the operations and maintenance of facilities such as dormitories, chalets, and hospitality sites. The ideal candidate should hold a degree in Facility Management and possess MEC qualifications to ensure...

  • Facilities Maintenance Supervisor

    1 day ago

    Singapore CPG Facilities Management Pte Ltd Full time

    Job DescriptionCPG Facilities Management Pte Ltd is seeking a skilled and experienced Facilities Maintenance Supervisor to join our team. The successful candidate will be responsible for ensuring that all repair and maintenance works are carried out properly and completed satisfactorily in accordance with the terms and conditions of the Contract.Schedule and...

  • Senior Executive/Executive

    5 days ago

    Singapore National University of Singapore Full time

    Job Title: Senior Executive/Executive (Facilities Management)Posting Start Date: 18/09/2024Job Description • Supervise and manage operations of campus facilities, including attending to work requests, site inspections, meetings, coordination with stakeholders and contractors. Ensure administrative processes in the Facilities Management System are...

  • Assistant Facilities Manager

    5 days ago

    Singapore CPG Facilities Management Pte Ltd Full time

    Job Responsibilities Provide Facilities Management services. This includes preventative maintenance, pest control, horticulture, security management, etc. through the appointed term contractors. Responsible for investigating, checking, and analyzing reported breakdowns and faults to determine their cause for the prevention of future occurrences. Work with...

  • Facilities Technican

    2 weeks ago

    Singapore INDUSTRIAL & COMMERCIAL FACILITIES MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesJob Descriptions:Routine check all equipment, recording and report summary. Carry out regular checklist to all plant room facilities equipment - fire protection system, electrical system, ACMV system, fire extinguisher, exit light, doors, building fixtures, etc at external areas and common corridors. Changeover equipment, adjust...

  • Facilities Maintenance Officer

    2 weeks ago

    Singapore CERTIS INTEGRATED FACILITIES MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities:Lead a team of Technician for all facilities management activities which include controlling and implementing operations Attend to and oversee all electrical, mechanical and maintenance works Monitor facilities project to ensure on time deliveries. Job Requirements:Minimum a recognized Diploma in Building...

  • Facilities Maintenance Officer

    2 weeks ago

    Singapore CERTIS INTEGRATED FACILITIES MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities: Lead a team of Technician for all facilities management activities which include controlling and implementing operations Attend to and oversee all electrical, mechanical and maintenance works Monitor facilities project to ensure on time deliveries. Job Requirements: Minimum a recognized Diploma in Building...

  • Executive / senior executive, building & facilities management(pmd)

    5 days ago

    Singapore Management Development Institute Of Singapore Full time

    Responsibilities: Responsible for planning, execution and supervision of all facilities management, maintenance and operation activities such as building, mechanical and electrical system, cleaning, security, pest control and horticultural, etc. General knowledge as well as technical knowledge and effectively implementing good engineering practices...

  • Assistant Facilities Manager

    2 weeks ago

    Singapore CPG FACILITIES MANAGEMENT PTE LTD Full time

    Roles & Responsibilities Provide Facilities Management services. This includes preventative maintenance, pest control, horticulture, security management. Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences. Supervise upgrading projects under your care. Any other...

  • Facilities Maintenance Coordinator

    4 days ago

    Singapore TKK Facilities Management & Construction Pte Ltd Full time

    Job HighlightsGood Career Advancement Opportunities AvailableA Positive Work Environment Ensures Job SatisfactionJob DescriptionWe are seeking a highly skilled Facilities Officer to join our team. The successful candidate will be responsible for planning, managing, inspecting, and compiling service reports for routine maintenance of M&E systems.The ideal...

  • Facilities Management Lead

    12 hours ago

    Singapore Straits Retail Property Management Services Full time

    Job SummaryLead the Facilities Management (FM) team in full scope of FM hard and soft servicesCommunicate department facility-related activities and projects to senior managementThe ideal candidate will possess strong leadership skills, excellent communication abilities, and a technical background in M&E matters.

  • Facilities Management Senior Executive

    4 days ago

    Singapore Singapore Zoo Full time

    Job DescriptionMandai Wildlife Reserve is seeking a highly skilled Facilities Management Senior Executive to join our team. As a key member of our facilities management department, you will play a critical role in ensuring the smooth operation of our facilities and maintaining a safe working environment.Main Responsibilities:Maintain plant safety equipment...

  • Facilities Officer

    5 days ago

    Singapore TKK Facilities Management & Construction Pte Ltd Full time

    Job Highlights Good Career Advancement Positive Environment Job Description Plan, manage, inspect, and compile service reports for routine maintenance for M&E systems. Prepare quotations via Schedule of Rates for any repairs or new works. Attend to fault calls for emergency/critical M&E systems. Attend any meetings as arranged by superior. Perform any other...