IT Operations
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STRIP PTE. LTD. in Singapore seeks a Frontline Technical Support specialist to act as the initial responder for critical IT incidents (P1) and to minimize disruption with timely resolutions.
You will troubleshoot hardware and software across laptops, printers, POS systems, CCTV, and network gear, and provide user support for F&B and Beauty Group IT matters as assigned. You will document issue resolutions clearly in JIRA to share knowledge, and assist with system maintenance and security