IT Officer

IT Officer - Last-Mile Delivery & Warehouse Systems

Company: Greenwerkz Pte Ltd

Salary: SGD $3,000-$5,500 per month

Employment Type: Full-Time

Location: Singapore

About the Role

Greenwerkz Pte Ltd is seeking an experienced and solutions-driven IT Officer to develop, implement, and manage technology systems supporting our last-mile delivery, warehouse, and transport operations.

The successful candidate will be responsible for improving operational efficiency through system integration, workflow automation, real-time tracking, data management, and technical support. This position requires a strong understanding of logistics technology and the ability to translate operational requirements into practical and scalable IT solutions.

Key Responsibilities

• Develop, implement, and maintain IT systems for last-mile delivery and warehouse operations.
• Manage and enhance Warehouse Management Systems (WMS), Transport Management Systems (TMS), delivery applications, and related platforms.
• Design digital workflows for parcel collection, sorting, scanning, driver assignment, route planning, delivery tracking, and proof of delivery.
• Integrate internal platforms with barcode scanners, mobile applications, GPS systems, APIs, customer portals, and third-party logistics platforms.
• Develop solutions for real-time parcel visibility, inventory control, vehicle monitoring, driver performance, and delivery-status reporting.
• Identify opportunities to automate manual operational processes and improve productivity.
• Maintain system security, user-access controls, backups, data protection, and disaster-recovery procedures.
• Monitor system performance and resolve technical issues affecting delivery or warehouse operations.
• Manage company servers, networks, databases, devices, software licences, and other IT infrastructure.
• Work closely with operations, warehouse, transport, customer-service, and management teams to understand business requirements.
• Coordinate with external software vendors, technology partners, and service providers.
• Prepare technical documentation, system manuals, process workflows, and user-training materials.
• Train employees, drivers, riders, and operational personnel on the proper use of relevant systems.
• Ensure IT systems and data-handing practices comply with applicable company policies and Singapore regulatory requirements.
• Support future technology projects and the continuous digital transformation of the company.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or a related discipline.
• Experience in logistics, last-mile delivery, warehousing, transportation, courier services, or supply-chain operations is strongly preferred.
• Practical knowledge of WMS, TMS, delivery-management systems, barcode or QR-code scanning, GPS tracking, and proof-of-delivery solutions.
• Familiarity with databases, APIs, cloud platforms, system integration, cybersecurity, and data reporting.
• Ability to troubleshoot software, hardware, network, and operational system issues.
• Strong project-management, analytical, and problem-solving capabilities.
• Able to communicate effectively with both technical and non-technical stakeholders.
• Able to work independently, manage multiple projects, and respond promptly to critical operational issues.
• Experience with route optimisation, fleet-management platforms, mobile applications, or workflow automation will be an advantage.

What We Offer

• Competitive monthly salary of SGD $3,000-$5,500 , depending on qualifications and experience.
• Opportunity to lead technology development for growing last-mile delivery and logistics operations.
• Direct involvement in digital transformation and operational improvement projects.
• Collaborative working environment with exposure to delivery, warehouse, fleet, and transport operations.