
Knowledge Manager
1 week ago
Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.
We are currently looking to hire a Knowledge Manager. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.
JOB TYPE:
Long Term Contract
Job Overview
We are seeking a practical and hands-on Knowledge Manager to develop and implement knowledge management strategies that facilitate the gathering, organization, and sharing of knowledge within our organization. The ideal candidate will have strong operational experience in information management and the ability to build effective knowledge sharing systems and practices.
Required Skills:
• Proficiency in knowledge management platforms (e.g., SharePoint, Confluence)
• Experience with content management systems
• Strong understanding of information architecture and taxonomy
• Competent in Microsoft Office Suite
• Basic understanding of database management
Preferred Skills:
• Knowledge management certification
• Experience with change management
• Project management experience
• ServiceNow Knowledge Base Management
• ITSM processes and practices
• Experience in working in Public Sector
Key Responsibilities
Information Management & Systems
• Design and implement practical knowledge management processes and workflows
• Develop and maintain knowledge repositories and information architecture
• Implement and manage content management systems
• Ensure proper documentation and version control
• Establish metadata standards and taxonomies
Knowledge Sharing & Collaboration
• Work with departments to identify and capture critical organizational knowledge
• Foster a culture of knowledge sharing through practical initiatives
• Facilitate cross-departmental knowledge sharing
• Coordinate communities of practice
• Develop knowledge transfer mechanisms
System & Process Management
• Lead the implementation of knowledge management tools and platforms
• Coordinate with IT to optimize knowledge management systems
• Monitor system effectiveness and user adoption
• Implement quality control measures
• Maintain information security and access controls
Training & Support
• Create and deliver practical training on knowledge management tools
• Develop user guides and documentation
• Provide support for knowledge management tools
• Coach teams on knowledge sharing best practices
• Monitor and evaluate knowledge sharing effectiveness
Education and Experience
• Bachelor's degree in:
o Information Science
o Library Science
o Information Management
o Communications
o Computer Science/Information Technology
o Or other relevant fields with strong information management components
• Minimum 3-5 years of relevant work experience in:
o Knowledge/Information Management
o Content Management
o Library Services
o Information/Records Management
o Document Management
CONSULTANT DETAILS
Consultant Name: Khalid Farooq
Avensys Consulting Pte Ltd
EA Licence 12C5759
Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy
Tell employers what skills you haveLibrary Science
Business Intelligence
Quality Control
Taxonomy
Change Management
Information Management
Public Sector
Content Management
Knowledge Management
SharePoint
Process Management
Information Architecture
Consulting
Metadata
Business Process
Professional Services
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