ServiceNow Developer

1 week ago

Singapore ALTROCKS TECH PTE. LTD. Full time
Roles & Responsibilities

Scope of Work:

1. Development & Technical Implementation


• Design and develop scoped applications and modules using App Engine Studio.


• Automate business processes using Flow Designer and Workflow Editor.


• Configure and customize ServiceNow HRSD and IRM modules.


• Develop and maintain integrations using Integration Hub and REST/SOAP APIs.


• Implement data models, business rules, UI policies, client/server scripts, and catalog items.


• Ensure solutions are scalable, maintainable, and aligned with organizational architecture and SGTS standards.

2. Security, Compliance & Quality Assurance


• Adhere to IM8 and SGTS guidelines for application development.


• Implement security controls, role-based access, and adhere to data loss prevention (DLP) policies.


• Remediate identified vulnerabilities and address audit findings.


• Establish and maintain automated testing frameworks.


• Contribute to CI/CD pipelines for ServiceNow deployments.

3. System Maintenance & Support


• Participate in sprint-based maintenance activities, including bug fixes, performance tuning, and enhancements.


• Support application monitoring and health checks.


• Log, track, and resolve issues according to defined SLAs.


• Provide technical inputs during retrospectives to continuously improve system performance.

4. Documentation & Knowledge Management


• Maintain technical design documents, configuration details, and deployment guides.


• Document integration specifications and workflows.


• Contribute to the knowledge base for recurring issues and standard resolutions.

Experience: 3–5 years developing solutions using ServiceNow modules and platform tools in enterprise/government environments

Key Skills: Application development, workflow automation, integration development, scripting, data modeling, automated testing

Technical Knowledge:

ServiceNow: HRSD, IRM, App Engine Studio, Flow Designer, Integration Hub, REST/SOAP APIs, ATF

Preferred Certifications:

ServiceNow Certified System Administrator (CSA); ServiceNow Certified Application Developer (CAD); ServiceNow Certified Implementation Specialist (ITSM/HRSD)

Tell employers what skills you have

Designer
Data Modeling
Quality Assurance
Pipelines
HTML
SOAP
Application Monitoring
Knowledge Management
Application Development
Scripting
UI
Performance Tuning
ServiceNow
Loss Prevention
Technical Design

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