KY11 - Customer Service Officer CSO | Toa Payoh or Bukit Timah | Enrichment centre

6 days ago

Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Roles & Responsibilities

Customer Service Officer (CSO)

Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)

Working location (Current Hiring):

  • Toa Payoh
  • Bukit Timah

(Willing to relocate to other branches due to work exigencies)

Salary: $2650 - $3500

Job Responsibilities:

Sales and Customer Service

  • Explain our courses, education philosophy and pedagogy to potential customers.
  • Promote centre programmes to potential and existing customers
  • Build relationships with our customers
  • Handle phone and email queries effectively and promptly
  • Perform and manage sales transaction effectively and promptly

Administrative Duties

  • Arrange replacement lessons for students, and appointments for parents, Centre
  • Management or teachers.
  • Responsible for center's inventory and simple logistics
  • Other administrative and ad hoc duties, e.g. filing documents

Requirement:

  • Have minimum GCE 'A' levels or Diploma qualifications.
  • Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings.
  • Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
  • Open to be deployed at other centers due to work exigencies

Interested candidates may submit your resume via WhatsApp.

WhatsApp: https://wa.me/6596112291 (Kyra)

Voon Yih Boon Reg No: R22106724 | The Supreme HR Advisory Pte Ltd EA No: 14C7279

Tell employers what skills you have

Sales
Microsoft Office
Microsoft Excel
Interpersonal Skills
Inventory
Administration
Data Entry
Adaptability
Good Communication Skills
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Customer Service Experience

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