
Trade Operations Executive
3 weeks ago
Our client is a multi-billion-dollar enterprise with over two decades of proven success in the global import-export industry. Renowned for their leadership in trading premium building and construction-related products, they have established a strong international presence and a reputation for quality, reliability, and innovation.
To support their expanding business, they are looking for a proactive and detail-oriented Sales Support Executive to join the team.
Key Responsibilities- Provide administrative and coordination support to the sales team to ensure smooth sales operations.
- Prepare and manage sales orders, quotations, proforma invoices, shipping documents, and export/import documentation (e.g., commercial invoices, packing lists, bills of lading, certificates of origin).
- Liaise closely with suppliers, freight forwarders, and internal logistics teams to coordinate shipment and delivery schedules.
- Maintain accurate records of customer interactions, order status, and sales data in the system.
- Monitor inventory levels and assist in stock planning and reporting.
- Handle client inquiries, provide after-sales service, and ensure a high level of customer satisfaction.
- Work closely with Chinese-speaking clients and partners to facilitate clear communication and timely updates.
- Support the preparation of sales reports, forecasts, and documentation for internal review.
- Assist in the organization of trade shows, exhibitions, and other marketing activities as needed.
- Diploma or Degree in Business Administration, International Trade, Logistics, or a related discipline.
- 1–3 years of experience in a sales support, logistics, or trading role, preferably within the import/export sector.
- Strong familiarity with international trade documentation and processes.
- Able to communicate in business Mandarin as the clients/partners are Chinese-speaking.
- Proficient in Microsoft Office applications; experience with ERP systems is an advantage.
CEI Registration Number: R1980724
EA License Number: 21C0661
Company Registration Number: 201127615M
Ability to Multitask
Microsoft Office
Aftersales
Interpersonal Skills
Letter of Credit'' process
Inventory
ERP
commodity trade
Risk
Administration
Letter of credit
Reliability
Commodity Risk Management
Sales Operations
Attention to Detail
Customer Satisfaction
Import Export
Shipping
Import and Export Documentation Administration
International Trade
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