
eCommerce Executive – Full-Spectrum Marketplace Operations
3 weeks ago
Position Summary
We are looking for a dynamic and hands-on eCommerce Executive to manage our full e-commerce operations across various online marketplaces such as Shopee, Lazada, Tiktok, Amazon, Shopify, and more. You will be responsible for end-to-end execution—from product listing, digital marketing, campaign management, and new product development to final product launch. You will also play a key role in driving sales performance and executing the company's e-commerce growth strategy.
This role is ideal for someone with strong operational capabilities, digital marketing know-how, and a genuine passion for e-commerce.
Key ResponsibilitiesProduct Listing & Marketplace Management
- Create, update, and optimize product listings across all e-commerce platforms (titles, descriptions, images, SEO, pricing).
- Ensure listings are accurate, competitive, and aligned with brand identity.
- Monitor stock levels, pricing, and performance analytics on each platform.
- Plan and execute online campaigns (e.g., 9.9, 11.11, Black Friday, payday sales) across platforms.
- Work with graphic designers and content teams to develop banners, product visuals, and digital assets.
- Utilize platform tools (e.g., Lazada Sponsored Solutions, Shopee Ads, Facebook Ads) to drive traffic and conversions.
- Work closely with product development and sourcing teams on new SKU pipeline.
- Conduct competitor analysis and market research to identify gaps and trends.
- Oversee go-to-market strategy, including pricing, positioning, listing, and soft/hard launches.
- Monitor and report on marketplace KPIs (traffic, conversion rate, CTR, revenue, returns).
- Forecast and plan for online demand and promotions.
- Work with finance/ops teams to reconcile sales, returns, payments, and platform fees.
- Implement the company's e-commerce strategy to increase brand presence, customer engagement, and sales.
- Recommend and test new growth channels (e.g., TikTok Shop, Live Commerce, Social Selling).
- Stay current with platform algorithm changes, e-commerce trends, and customer behavior.
- Diploma/Degree in E-commerce, Business, Marketing, Communications, or related field.
- Minimum 2–4 years of hands-on experience in e-commerce operations (preferably with multiple platforms).
- Proven ability to manage end-to-end product lifecycle on platforms like Shopee, Lazada, Amazon, Shopify, and TikTok Shop.
- Solid understanding of e-commerce analytics, marketplace algorithms, and campaign performance.
- Proficiency in tools like Excel/Google Sheets, Photoshop/Canva, and e-commerce back-end dashboards.
- Strong time management, multitasking skills, and attention to detail.
- Passion for e-commerce, tech trends, and digital innovation.
- Self-motivated, resourceful, and able to work independently.
- Experience with live-streaming campaigns, affiliate marketing, or CRM tools (e.g., Klaviyo, Mailchimp) is a plus.
- Familiarity with Shopify, WooCommerce, or other custom store backends is advantageous.
- Basic HTML, SEO, or marketplace API understanding is a bonus.
Listings
HTML
Multitasking Skills
Customer Engagement
Marketing Communications
Marketing Campaign Management
Strategy
Titles
WooCommerce
Digital Marketing
Affiliate Marketing
Product Development
SEO
Performance Management
Product Launch
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