Technology Support Specialist

4 weeks ago

Singapore WONGPARTNERSHIP LLP Full time
Technology Support Specialist

Responsibilities:
  • Supporting the Firm in the Technology function, including
    but not limited to software, hardware, networking infrastructure
    and applications
  • Providing support in IT/ IS
    functions such as networking, mobile device, remote, audio visual,
    telephony and security
  • Conducting basic
    in-house application training sessions to our user
    community
  • Drafting, updating and managing
    documentation as part of the work process
  • Collaborating with other members of the Technology team
    and Business Services team to come up with practical and effective
    solutions to meet business operational needs
  • Participating in and contributing to special projects in
    support of Firm initiatives
  • Assisting the team
    with related ad-hoc duties, where
    necessary
Requirements:
  • Bachelor's degree in Computer Science/Engineering,
    Information Technology or equivalent
  • Intermediate working knowledge of Microsoft Technologies
    that include but are not limited to Windows Operating System and
    Office Applications (Word, Excel, PowerPoint and
    Outlook)
  • Experience with other mainstream
    software systems (e.g. iOS, Mac OSX, Android) and/or technical
    skills related to an ability to do basic logic design and
    programming with simple scripts; or using industry standard visual
    basic, power-shell, will be ideal
  • Industry
    standard current certifications by Microsoft, Cisco, HP,
    Application solution vendors will be helpful
  • At least 2 years' relevant experience in a corporate
    environment. Experience working in a law firm would be an
    advantage
  • Honesty, integrity and
    professionalism are key pillars to how we operate in our
    environment. You must be able to handle sensitive matters and
    maintain strict confidentiality at all times
  • Excellent analytical, troubleshooting, organizational,
    planning and critical thinking skills. You are able to multi-task,
    and handle multiple projects as well as changing priorities to
    support business needs
  • You demonstrate a sense
    of urgency and the ability to work and respond to a fast-paced
    environment, as well as flexibility in adjusting hours to meet
    operational and business needs
  • A strong team
    player with excellent interpersonal, written and verbal
    communication skills, to facilitate effective working relationships
    within the Technology team, our user community and
    stakeholders
We look forward to
receiving your applications. Please note that only shortlisted
applicants will be notified.

You may visit our
website at href="http://www.wongpartnership.com/">www.wongpartnership.com
for more information.

Please note that only
shortlisted applicants will be notified.

In
submitting your application to our firm, you agree and consent to
the collection, usage and disclosure of your personal data in
accordance with our Personal Data Policy, which is available at
href="http://www.wongpartnership.com/">www.wongpartnership.com.
In addition, you consent to be considered for all suitable
positions, including the position you're applying for, within
WongPartnership LLP.

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