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Laboratory Operations Assistant
4 weeks ago
Laboratory Operations Assistant // Govt Agencies
Location: Kent Ridge
Working Hours: Mon-Thu(830am-6pm), Fri(830am-530pm)
Salary: $13.6/hr - $14.7/hr
Contract Duration: 11 Months
Job Scope:
You will be part of a laboratory that delivers radiation dose monitoring services for radiation workers in Singapore. Your key responsibilities will include:
- Improving work processes and customer engagement to enhance overall service quality.
- Leading customer service surveys, analysing feedback, and implementing process enhancements.
- Monitoring application payments and dosimeter issuance to ensure accuracy and operational efficiency.
- Overseeing the preparation, distribution, and courier arrangements of dosimeters to ensure smooth logistics and timely delivery.
- Performing quality checks on returned dosimeters, maintaining clear communication with customers, and managing courier job lists to uphold service standards.
Requirement:
- Preferably 1-2 years of relevant working experience in a service laboratory
- Proficient in Microsoft Office Excel
- Diploma in Applied Science, Biomedical Science, Environmental Science or relevant
Environmental Science
Microsoft Office
Quality Control
Customer Engagement
Laboratory Management
Administration
Data Entry
Inventory Management
Radiation
Excel
Microsoft Word
Customer Service
Laboratory
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