Current jobs related to Client Engagement Executive - Singapore - New Hope Community Services

  • Client Engagement Executive

    2 days ago

    Singapore beBee Careers Full time

    **Job Description:**">">The Client Engagement Manager role is a dynamic position that requires a strategic individual to cover the ASEAN and South Asia region. Reporting directly to the Client Engagement and Partnership Lead, the successful candidate will play a pivotal role in organizing, negotiating, and executing partnership activities across various...

  • Executive, Client Engagement

    3 days ago

    Singapore SINGAPORE ENVIRONMENT COUNCIL Full time

    Roles & ResponsibilitiesJob Title: Executive, Client EngagementReports to: Deputy Director, Sales & Client EngagementDepartment: Sales & Client EngagementThe Singapore Environment Council (SEC) is seeking a dynamic and results-driven Client Engagement Executive to join our sales team. The ideal candidate will be responsible for building and maintaining...

  • Executive, Client Engagement

    2 days ago

    Singapore SINGAPORE ENVIRONMENT COUNCIL Full time

    Roles & ResponsibilitiesJOB TITLE: Executive, Client EngagementREPORTS TO: Deputy Director, Sales & Client EngagementDEPARTMENT: Sales & Client EngagementJOB DESCRIPTION: The Singapore Environment Council (SEC) is seeking a dynamic and results-driven Client Engagement Executive to join our sales team. The ideal candidate will be responsible for building and...

  • Client Engagement

    2 weeks ago

    Singapore HUMAN CAPITAL LEADERSHIP INSTITUTE PTE. LTD. Full time

    **About the Role**: The Client Engagement & Marketing Executive plays a vital role in supporting the success of our client engagement and marketing teams. In this role, you will be responsible for a variety of administrative tasks, as well as lead generation, design work for presentation slides, and programme support. You will work closely with the client...

  • Client Engagement Specialist

    2 days ago

    Singapore beBee Careers Full time

    Programme AssistantThe successful candidate will be responsible for managing various programmes, working closely with other departments to understand client needs and increase engagement. They will plan, coordinate, and execute activities for clients, observing, monitoring, and providing inputs on client participation and behaviours during programmes.They...

  • Client Engagement Executive

    1 week ago

    Singapore beBee Careers Full time

    Role DescriptionWe are seeking a Client Engagement Executive to join our team. As a key player in driving sales growth, you will be responsible for achieving sales targets by expanding sales with existing customers in Singapore and the Philippines, and supporting key partners in Oceania.Your primary goal will be to identify and develop new customer accounts...

  • Client Engagement Manager

    2 days ago

    Singapore beBee Careers Full time

    Client Engagement ManagerThe Client Engagement Manager is responsible for building and maintaining strong client relationships, driving project success, and contributing to business growth through proactive engagement.This position requires a strong ability to develop trust with clients, oversee project execution, and deliver strategic value through...

  • Client Engagement Director

    14 hours ago

    Singapore QAIS CONSULTING PTE. LTD. Full time

    The Client Engagement Director serves as the lead of two or more client businesses on behalf of the agency. He or she is the most accountable strategic lead on the alignment team, responsible for all aspects of business management, including overall business growth, casting and team development (with a concentration on the Client Engagement team), and...

  • Client Engagement Director

    2 days ago

    Singapore beBee Careers Full time

    Merchant Engagement SpecialistThis role involves managing relationships and multi-level merchant engagements, strategic account mapping and planning, retention, development, and growth of each account. You will also provide industry-leading solutions to prospective clients, proactively collaborating with internal stakeholders to deliver the best merchant...

  • Client Engagement Specialist

    2 days ago

    Singapore beBee Careers Full time

    Electronic Trading SpecialistKey ResponsibilitiesAct as the primary point of contact for institutional clients, hedge funds, asset managers, and proprietary trading firms.Develop and execute client engagement strategies to increase electronic trading volumes and deepen partnerships.Conduct regular performance reviews with clients, offering insights on market...

Client Engagement Executive

1 month ago

Singapore New Hope Community Services Full time
Roles & Responsibilities

1. Job Summary

As the Client Engagement Executive at New Hope Community Services, you will play a vital role in driving our mission to bring change into the lives of the displaced and disadvantaged in our community. This position is responsible for overseeing the operational aspects of our shelter / programme, ensuring the safety and well-being of our residents / clients are prioritised. Additionally, you will contribute to refining decision-making processes and implementing strategies to enhance operational effectiveness within the shelter / programme. The Client Engagement Executive works collaboratively with our dedicated cross-functional teams, community partners, and stakeholders, to be a Beacon of New Hope to the displaced and disadvantaged in our community.

2. Key Responsibilities

Client Supervision

  • Provide administrative and operational support in overall Single Room Shared Facilities (SRSF) Programme operations. Ensure smooth running of SRSF Programme operations and oversee daily SRSF Programme operational issues and statistical collection.
  • Handle day-to-day general queries from SRSF Programme residents.
  • Assist in the admission and orientation of new SRSF Programme residents.
  • Issue warning letters to residents for non-compliance with SRSF Programme regulations.
  • Make recommendations for the discharge of residents to the Discharge Committee.

Conflict Management

  • Manage moderate to significant disputes that may occur between co-living residents.
  • Respond to incidents within rental units, such as de-escalating crisis situations and notify the Management / Housing and Development Board (HDB).

Workplace Safety and Health

  • Support in maintaining the security, health, and safety of the SRSF Programme environment and liaise with external parties during emergencies (E.g., CNB, Police, Ambulance, etc.); upon discovery of illegal activities in the SRSF Programme, take immediate measures including notifying the police to stop such activities from continuing.
  • Liaise with external parties for maintenance of SRSF Programme premises (E.g., Pest Control, Cleaning Services, etc.)
  • Enforce SRSF Programme rules and conduct inspections for compliance with SRSF Programme rules.
  • Develop, implement, and improve processes and effectiveness of incident management within the SRSF Programme environment, including adequate training of staff to handle incidents that may occur.

Stakeholder Management

  • Responsible for building community partnerships including working with partners from Social Service Agencies, Institutes of Higher Learning Corporations, Statutory Boards, etc.
  • Develop and maintain effective relationships with community agencies, corporate partners, as well as individuals.
  • Support in community and corporate engagement activities / events for community organisations.
  • Support in volunteer activities relating to community and corporate engagement activities / events.

Administrative

  • Maintain records of the distribution of rations / assistance to SRSF Programme residents, including an inventory of in-kind donations.
  • Ensure collection of SRSF Programme fees by the first week of the month.
  • Support the maintenance and update of Operation SOP Manual (including urine test, etc.)
  • Collect statistics for monitoring and evaluation of activities and programmes of the SRSF Programme.
  • Implement information / data management system for effective collection and maintenance of client and operational data.
  • Verify statistical collation and review information management system.

Others

  • Any other related duties in New Hope CS as assigned by the Reporting Officer.
3. Accountability
  • Reports to Operation Head and Centre Head
4. Competency Requirements

Core Competencies

  • Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
  • Leadership: Excellent team player with strong leadership and responsibility skills.
  • Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly.
  • Good analytical and problem-solving skills.
  • Self-motivated individual with the ability to work independently.

Technical Competencies

  • Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

  • Minimum Degree or Diploma in relevant disciplines
  • At least 2 years of relevant working experience in similar sectors
  • Willing to work shift hours (including weekends, and overnight shifts) and be operationally ready for emergency deployment on off-days.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

Tell employers what skills you have

Leadership
Microsoft Office
Operational Excellence
Ability To Work Independently
Workplace Safety
Inventory
Information Management
Accountability
Conflict Management
Team Player
Microsoft Word
Stakeholder Management
People Management
Workplace Safety and Health