Database Customer Engineer, Google Cloud

Roles & Responsibilities

Product area

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Additional job description

In this role, you will be a subject matter expert on the Google database portfolio and help develop new solution initiatives and materials to support a cross-functional group of internal stakeholders and partners. You will also engage with customers to articulate the Google databases portfolio and help to design and optimize the customers data management environment using Google Cloud databases. You will help to ensure technical and commercial readiness of these solutions, including assets to enable go-to-market teams, and provide field feedback to the Product and Engineering teams to build product direction.

Qualifications
Job responsibilities

• Be a subject matter expert for Google Cloud Platform (GCP) database portfolios like Cloud SQL, AlloyDB, or cloud-native databases like Cloud Spanner or Cloud Bigtable.
• Identify and qualify business opportunities, identify customer technical objections, and develop a strategy to resolve technical blockers.
• Lead discovery workshops for customers to assess existing application environments to identify workloads and goals for moving to Google Cloud Platform (GCP) databases.
• Support the technical relationship with Google's customers including product and solution briefings, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Cloud.
• Share best practices on promoting databases among accounts/account teams.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in the enterprise software or cloud space.
• Experience with one or more database technologies such as Oracle, SQL Server, PostgreSQL, MySQL, Redis, MongoDB, Elasticsearch and graph databases.
• Experience with relational and NoSQL database technologies with positioning the right database for a customer's application use case.

Preferred qualifications

• Experience in customer-facing pre-business or professional consulting in data and information lifecycle management field with translating customer business needs into cloud-centric solutions.
• Experience with data management architectures including storage subsystems, high availability, backup/recovery, disaster recovery, performance, scalability, security, monitoring and database management.
• Experience in helping customers design and build applications using open source or cloud-native databases.
• Experience with data migration strategies and moving production systems in on-premise or data center environments or migration to cloud scenarios.
• Ability to communicate in English and Mandarin or Bahasa Indonesia or Thai fluently to support client relationship management.

Tell employers what skills you have

MongoDB
Scalability
PostgreSQL
Oracle SQL
Customerfacing
Data Center
High Availability
Translating
Google Cloud Platform
Open Source
Enterprise Software
Bahasa Indonesia
Data Migration
SQL Server
Google Cloud
Disaster Recovery

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