Reservations and Switchboard Agent

Roles & ResponsibilitiesReservation Executive / Agent is often the first point of contact and sets the first impression for our guests. Warm, knowledgeable and personal service, coupled with the willingness to go the extra mile, reassures guests that they have made the right choice to stay with us. To deliver a great guest experience, following the Standard...

Roles & ResponsibilitiesReservation Executive / Agent is often the first point of contact and sets the first impression for our guests. Warm, knowledgeable and personal service, coupled with the willingness to go the extra mile, reassures guests that they have made the right choice to stay with us. To deliver a great guest experience, following the Standard...

Roles & ResponsibilitiesThe International Reservation Sales Agent is responsible for providing excellent customer service by assisting guests with their hotel reservations, answering inquiries about hotel services, amenities, and locations, and resolving any issues or concerns. This role involves working in a fast-paced call center environment, where the...

Roles & ResponsibilitiesWhat do we expect from you?Under the general guidance of the Reservation Supervisor or any other authorized by the management, handle all room reservation enquiries to the required standard, maintain accurate and complete records of all reservations, and take every opportunity to maximize revenue potential for the hotel through...

Roles & ResponsibilitiesWhat do we expect from you?Under the general guidance of the Reservation Supervisor or any other authorized by the management, handle all room reservation enquiries to the required standard, maintain accurate and complete records of all reservations, and take every opportunity to maximize revenue potential for the hotel through...

Roles & ResponsibilitiesReservations Executive / Assistant Reservations ManagerWe are looking for a dynamic and enthusiastic Reservations Executive or Assistant Reservations Manager to join our team. The role encompasses all aspects of reservations for the hotel. Reporting to the Director of Revenue, you will be responsible to maintain an accurate record of...

Roles & ResponsibilitiesReservations Executive / Assistant Reservations ManagerWe are looking for a dynamic and enthusiastic Reservations Executive or Assistant Reservations Manager to join our team. The role encompasses all aspects of reservations for the hotel. Reporting to the Director of Revenue, you will be responsible to maintain an accurate record of...

Roles & ResponsibilitiesJob Responsibilities· Answer telephone calls and emails on enquiries and confirmed bookings for room reservations· Ensure that all reservations are accepted, recorded and confirmed in accordance with the company policy· Enter room reservation requests and enter rooming lists· Handle modifications and cancellations of existing...

Roles & ResponsibilitiesJob Responsibilities· Answer telephone calls and emails on enquiries and confirmed bookings for room reservations· Ensure that all reservations are accepted, recorded and confirmed in accordance with the company policy· Enter room reservation requests and enter rooming lists· Handle modifications and cancellations of existing...

Roles & ResponsibilitiesThe Reservations Sales Executive is responsible for handling incoming calls from potential guests and travel agents, closing sales, and ensuring consistent revenue by effectively managing room bookings. This role involves providing booking recommendations, administering reservation requests, and ensuring accurate confirmation of all...

Roles & ResponsibilitiesThe Reservations Sales Executive is responsible for handling incoming calls from potential guests and travel agents, closing sales, and ensuring consistent revenue by effectively managing room bookings. This role involves providing booking recommendations, administering reservation requests, and ensuring accurate confirmation of all...

Roles & ResponsibilitiesSummaryAs a Reservations Agent, you will be responsible for handling guest inquiries and reservations, providing excellent customer service, and ensuring guest satisfaction. You will be working closely with the front office and sales teams to maximize room revenue and occupancy.Job Responsibilities· Handle guest inquiries and...

Roles & ResponsibilitiesPosition OverviewThe Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.The RoleAnswer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc. Communicate pertinent guest information to designated...

Roles & ResponsibilitiesSummaryAs a Reservations Agent, you will be responsible for handling guest inquiries and reservations, providing excellent customer service, and ensuring guest satisfaction. You will be working closely with the front office and sales teams to maximize room revenue and occupancy.Job Responsibilities· Handle guest inquiries and...

Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...

Roles & ResponsibilitiesJob Details (Here's what you can expect)Attractive bonus Staff rates at Accor hotels in Singapore and worldwide Birthday leaveJob Responsibilities:Sales support for Sales & Marketing department. Handling of Mobile Check-In process for hotels reservations. Monitoring and reporting of No Shows for hotel reservations. Process waiver...

Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...

Roles & ResponsibilitiesPosition OverviewThe Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.The Role Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc. Communicate pertinent guest information to designated...

Roles & ResponsibilitiesJob DescriptionIndustry/ Organization Type: Accommodation Position Title: Reservation Executive Working Location: Cityhall Working Hours: 5 days (Shift work) Salary Package: Basic salary $3,300 - $4,000 + Variable Bonus Duration: PermanentKey ResponsibilitiesOversee the daily tasks of the Reservations Department. Create and...

Roles & ResponsibilitiesJob DescriptionIndustry/ Organization Type: Accommodation Position Title: Reservation Executive Working Location: Cityhall Working Hours: 5 days (Shift work) Salary Package: Basic salary $3,300 - $4,000 + Variable Bonus Duration: PermanentKey ResponsibilitiesOversee the daily tasks of the Reservations Department. Create and...