patient care executive
1 week ago
Join Singapore's Most Innovative Therapy Center
Position Title: Patient Care Executive
Employment Type: Full-Time
Location: Wings Therapy and Learning Center, Singapore
WINGS Therapy and Learning Center is Singapore's first intensive therapy center, and we're on the lookout for a passionate, detail-oriented, and empathetic individual to join our vibrant team. If you thrive in a dynamic environment and care deeply about making a difference in the lives of children and young adults with special needs—this is your calling.
What You'll Be Doing
Creating Exceptional Patient Experiences
- Serve as the first point of contact for inquiries and guide families through the registration process with warmth and professionalism
- Manage patient onboarding, scheduling, and ongoing care coordination
- Communicate clearly with families about payment policies and intake procedures
- Maintain accurate and up-to-date patient records and databases
- Provide support to walk-in guests and ensure a welcoming environment
Supporting a Safe & Comfortable Therapy Environment
- Oversee cleanliness and upkeep of the center
- Manage inventory and order supplies (pantry, stationery, therapy equipment)
- Ensure therapy equipment is maintained and secure
- Handle mail, courier services, and general administrative tasks
Ensuring Accurate Billing & Timely Collections
- Generate invoices and reconcile billing with therapy hours
- Send reminders for overdue payments and follow up on collections
- Investigate and resolve billing discrepancies
What We're Looking For
- Diploma in Business Administration, Marketing, Communications, Finance, or related fields
- Prior experience inhealthcare or childcare is a plus
- Proficient in MS Office (Excel, Outlook, Word, PowerPoint)
- Familiarity with clinic management systems
- Bonus: Skills in Adobe Photoshop, Illustrator, or video editing
- Strong communication,organizational, and customer service skills
- Ability to multitask and work under pressure
- Entrepreneurial mindset and a heart for children with special needs
What You'll Get
- A client-centered culture with strong ethics
- Competitive salary and benefits
- A chance to make a meaningful impact every single day
About WINGS Therapy and Learning Center (WINGS)
Founded in 2017, WINGS is Singapore's first intensive therapy center offering transformative therapies including Pediatric Physical Therapy, Occupational Therapy and Adaptive Sports & Fitness. We've helped over 6,500 children and young adults with conditions ranging from Cerebral Palsy to Developmental Delay and Genetic Disorders.
Learn more:
www.wingstherapycenter.com
Instagram: @wingstherapycenter | @wingsadaptiveacademy
Ready to make a difference?
Send your resume to hr@wingstherapycenter.com.
Only shortlisted candidates will be contacted.
Tell employers what skills you haveFront Office
Excellent Communication Skills
Health Promotion
Healthcare Industry
Adaptive
Referrals
Physical Therapy
Housekeeping
Quality Improvement
Interpersonal Skills
Infection Control
Fitness
Invoicing
Patient Safety
Video Editing
Nursing
Consulting
Scheduling
Nursing Care
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