
Course Administrator
2 weeks ago
Course Administrators provides comprehensive administrative support to trainers, students and course organisers, ensuring smooth executive of academic and professional programs. This role involves coordinating training logistics, managing records, handling customer inquiries and assisting the Head of department with day-to-day operations.
Key Responsibilities
Training Coordination & Logistics
- Book and prepare classrooms and training venues (Materials, Equipment, etc.)
- Assist in creating and implementing training programs
- Coordinate training activities, including scheduling and facilitator support
Administrative Support
- Handle course registrations, inquiries (phone/email) and customer service
- Prepare and distribute training materials
- Manage all correspondence, documentation, filing and record-keeping
Data & Record Management
- Accurately update training records in databases/online portals
- Compile and maintain monthly training reports for management
- Ensure strict confidentiality of sensitive information
Operational Tasks
- Perform general office duties (photocopying, data entry, etc.)
- Support ad-hoc projects and duties assigned by management
Job Requirements
Education & Experience
- Minimum Education: Secondary School and above
- At least 1 year relevant work experience (Customer service, administration or related fields)
Skills & Competencies
- Fluent in English with good communication skills and strong telephone etiquette
- Cheerful, customer-oriented and passionate about delivering positive experiences
- Proficient in MS Office and online portal (e.g. booking systems), Zoom, Google Calendar and similar tools
- Ability to multi-task, work independently and meet deadlines
- Strong interpersonal skills and a team player with a positive attitude
- Maintain strict confidentiality of sensitive information
Work Arrangements
- 6-day workweek (Required to work on weekends)
- Able to start within a short notice period
- Job training provided
Ability to Multitask
Microsoft Office
Interpersonal Skills
Administration
Data Entry
Good Communication Skills
Booking Systems
Google Calendar
Administrative Support
Team Player
Customer Service
Scheduling
Training Coordination
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