Graduation Operations Executive

3 weeks ago

Singapore SERANGOON BROADWAY PTE. LTD. Full time
Roles & Responsibilities

Responsibilities:

- Assist in planning, coordination and execution of graduation ceremonies

- Oversee the Graduation Registration Counter, including issuance of admission cards, guest tickets, payment collection and daily settlement.

- Prepare all necessary logistical items for use for graduation ceremonies

- Monitor and manage the status of graduation gown collection / return

- Respond promptly and professionally to all incoming enquiries, including emails and phone calls - with exceptional level of customer service

- Constantly deliver exceptional customer service with professionalism and enthusiasm

Requirements:

- Prior experience in customer service is preferred. Training will be provided

- Detail-oriented, responsible and proactive with a willingness to learn

- Minimum qualification: Diploma or Degree

- Outgoing personality, with a positive attitude and strong sense of commitment

- Strong interpersonal and communication skills , able to engage effectively with customers and team members

- Working Hours: 10am to 8pm, Tuesdays to Sundays (5 days work week)

- 2 meals provided daily

We regret that only shortlisted candidates will be notified. All resumes will be kept strictly confidential.

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Interpersonal Skills
Good Interpersonal Communication Skills
Exceptional Customer Service
Event Management
Event Planning
Pressure
Communication Skills
Team Building
Customer Service

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