Front Office Supervisor

2 weeks ago


Singapore SHANGRI-LA HOTEL LIMITED Full time
Roles & Responsibilities

To provide guest services as well as supervision, direction and leadership to all Front Office personnel under the guidance of the Front Office Manager in accordance with the objectives, performance and quality standards established by Shangri-La Hotels & Resorts and the hotel.

Areas of Responsibility :

  • Front Desk
  • Guest Relations
  • Concierge/ Transportation/ Airport Representatives
  • Guest Service Centre
  • Horizon Club

Job Requirements

  • Diploma/Degree in Hotel Management
  • Minimum 2 years working experience in a junior management or supervisory capacity in the Front Office of a 200+ room, four/five star international hotel.
  • OPERA PMS knowledge
  • Ability to work flexible hours
  • Experience of working with a multi-national work force
Tell employers what skills you have

Coaching
Front Office
Leadership
Training Development
Inventory
VIP
Property
Team Spirit
Counseling
Guest Relations
Accounting
Transportation
Opera
Hotel Management
Safety Training
Hospitality

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