
Client Relationship Manager
4 weeks ago
Job Title: Client Relationship Manager
Location: Central
Job Scope: Client Services / Wealth Management
Type: Full-time
We are looking for a skilled and service-oriented Client Relationship Manager to join our team. In this role, you will be responsible for building, maintaining, and strengthening long-term relationships with clients, providing strategic financial guidance, and delivering a superior client experience.
This is a key client-facing role requiring strong interpersonal, planning, and problem-solving skills, with a focus on helping individuals and families achieve their financial goals.
Key Responsibilities:- Serve as the primary relationship contact for a portfolio of clients, ensuring a consistent and personalized service experience.
- Understand each client's financial situation, goals, and priorities to deliver tailored recommendations and solutions.
- Lead regular check-ins and planning meetings to update clients on performance, strategy, and potential adjustments.
- Coordinate with internal specialists and external partners (e.g., tax, legal, insurance) to support comprehensive planning.
- Oversee client onboarding, account maintenance, and service requests with accuracy and attention to detail.
- Monitor client portfolios and collaborate with investment or planning teams to ensure alignment with client objectives.
- Identify opportunities to enhance client engagement and introduce relevant services or strategies.
- Ensure documentation and records meet compliance and operational standards.
CRM
Wealth Management
Account Management
Microsoft Excel
Tax
Relationship Management
Comprehensive Planning
Strategy
Adaptability
Compliance
Attention to Detail
Communication Skills
Financial Advisory
Customer Service
Pricing
Financial Services
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