Fractional Chief Operating Officer

4 weeks ago

Singapore NEXTCHAPTER (S) PTE. LTD. Full time
Roles & Responsibilities

Fractional COO (Chief Operating Officer)

Job Description:

  • Streamline operations and improve organizational efficiency
  • Implement scalable systems and processes across departments
  • Manage cross-functional teams and drive execution
  • Support CEO in strategic initiatives and internal alignment

Qualifications:

  • Over 20 years in operations or general management experienice preferably in life sciences, healthcare or related industries
  • Experience in scaling teams and systems in fast-paced environments with solid experience in customer service
  • Skilled in process mapping, SOP development, and team leadership
  • Strong understanding of tech platforms for scheduling, EMR, or CRM
  • Demonstrated success in driving operational efficiency, commercial excellence and process transformation
  • Excellent leadership and team-building capabilities

Key Attributes Sought as. Fractional Leader:

· Strategic Vision: Ability to see the big picture and align short-term actions with long-term goals.

· Adaptability: Comfortable navigating ambiguity and shifting priorities, especially in evolving sectors.

· Mission Alignment: Deep respect for the organization's purpose—whether it's community impact, patient care, or SME growth.

· Stakeholder Empathy: Skilled at engaging diverse groups—founders, funders, frontline staff, regulators—with emotional intelligence.

· Resourcefulness: Can deliver results with limited budgets, lean teams, and imperfect systems.

· Collaborative Leadership: Builds trust quickly and empowers internal teams rather than dominating them.

· Execution Focus: Balances strategic thinking with hands-on implementation.

· Cultural Sensitivity: Especially important in healthcare and social sectors where community norms and ethics matter.

· Data-Informed Decision Making: Uses metrics and evidence to guide choices, but doesn't get lost in analysis paralysis.

· Integrity & Accountability: Holds themselves to high ethical standards and takes ownership of outcomes.

Kindly note this is a fractional talent role. Remuneration will be based on relevant experience and availablity. If this sounds like 'you" please submit confidential cv.

Tell employers what skills you have

CRM
Budgets
Leadership
Healthcare
EMR
Adaptability
Team Leadership
Emotional Intelligence
Accountability
Evidence
Customer Service
Life Sciences
Decision Making
Scheduling
Mapping

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