
25885815 AVP, Wealth Supervision Analyst
2 weeks ago
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
- Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
- We empower our employees to manage their financial well-being and help them plan for the future
Citi Wealth is an integration of Citi Private Bank and the Consumer Wealth organization into a single business enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi's industry leading capabilities to support the goal of Wealth, which is to be the leading wealth management provider globally.
Citi's Wealth Control organization enables to achieve sustainable client-driven growth within risk appetite, champion business compliance with laws, rules, regulations and policies, Identify, assess and manage risk of sustained impact to business strategic objectives, provide oversight to mitigate negative public opinion impacting financial condition and drive optimization of controls and monitoring.
The Wealth Supervision Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization.
Responsibilities:
- Support Supervision programs for the Asia South and North cluster for Wealth including execution and reporting results to provide global risk management consistency and excellence
- Works closely with business partners on findings and makes recommendations on improving practices.
- Develops procedural implementation and change management process
- Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience.
- Conducts internal testing of dispute processes to ensure control.
- Monitors exceptions to dispute policy and identifies drivers of exceptions.
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 5-8 years of experience
- Ability to multi-task with strong organizational and time management skills per the needs of banker teams and clients
- Ability to problem solve and analyzes data with demonstration of attention to detail
- Strong verbal and written communication skills
- Knowledge of investments, insurance products
Education:
- Bachelor's/University degree or equivalent experience
Wealth Management
Ability to Multitask
Autonomy
Customer Experience
Change Management
Dispute
Investments
Telehealth
Wealth
Counseling
Transparency
Geography
Wellbeing
Diplomacy
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