AVP, Wealth

2 days ago

Singapore UOB Full time

AVP, Wealth & Pte Bank Transaction Svcs at UOB

Responsibilities
  • Manage stakeholders across Private Banking (PB) business units and Operations processing centres (OC) in a variety of PB asks (e.g., new products/services, service level reviews, complaints, investigations, feedback and escalation, etc.).
  • Facilitate discussions between PB and OCs to add value and drive collaborative outcomes.
  • Be the primary point of escalation and liaison for PB and OCs.
  • Lead investigations into operational issues raised by PB and collaborate with OCs to ensure timely resolution and solution implementation.
  • Be the liaison between PB and OCs, ensuring clear communication and mutual understanding of terminology and requirements.
  • Engage in ad-hoc assignments from Head of OC.
Job Requirements
  • University Degree holder in any discipline with at least 8 years of relevant experience in operations supporting wealth products processing or private banking operations.
  • Good knowledge of wealth products, processes and regulations.
  • Good written and spoken communication skills, with ability to influence and persuade stakeholders to derive collaborative outcomes.
  • Strong interpersonal skills, resourceful and able to work independently and as a team.
  • Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
  • Personal resilience and ability to perform effectively in a pressurized environment with a positive can-do attitude and openness to change.
  • Motivated self-starter with initiative and strong completer/finisher skills.
  • Able to multi-task.
  • Detail-oriented with good risk awareness.
Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of age, race, gender, color, religion, sexual orientation, disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference.

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