L2 APM Engineer

2 weeks ago

Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time
Roles & Responsibilities

Role:L2 APM Engineer

Location:Kallang

JD:

Responsibilities:

* Support implementation and maintain Cisco APM solutions to monitor critical applications and infrastructure.

* Configure and customize Cisco APM agents, collectors, and dashboards.

* Define application performance baselines, thresholds, and alerting rules.

* Proactively monitor application performance and identify potential issues.

* Analyze performance data and troubleshoot performance problems.

* Collaborate with application and infrastructure teams to resolve performance issues.

* Optimize application performance by tuning application and infrastructure configurations.

* Perform regular maintenance and upgrades of Cisco APM solutions.

* Ensure the availability and reliability of the APM infrastructure.

* Provide technical support to users of the APM tools.

* Create and maintain documentation for the APM environment.

* Stay current on the latest Cisco APM features and best practices.

Qualifications:

* Bachelor's degree in computer science, network engineering, or a related field.

* 2 or more years of relevant experience with maintaining AppDynamics in a production environment

* Possesses ACIP (AppDynamics Certified Implementation Professional) certification or is able to attain within 3 months.

* Has working experience with programming languages (e.g., Java, .NET, JavaScript)

* Strong understanding of large-scale application deployment architecture and challenges in both on-premises and cloud environments

* Working experience with other observability industry platforms (Datadog, Dynatrace, etc.) and cloud experience is a good to have.

* Strong analytical and problem-solving skills.

* Excellent communication and interpersonal skills.

* Ability to work independently and as part of a team.

Tell employers what skills you have

Network Engineering
.NET
Ability To Work Independently
Interpersonal Skills
APM
JavaScript
Appdynamics
Reliability
Tuning
Dynatrace
Java
Technical Support

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