ServiceNow Developer

2 weeks ago

Singapore IT CONSULTANCY & SERVICES PTE LTD Full time
Roles & Responsibilities

Our client is seeking a detail-oriented and technically proficient ServiceNow Developer, responsible for implementing and enhancing core modules such as Incident, Problem, Change, and Service Request Management. The role demands a strong foundation in Discovery configurations, scripting, form customization, and continuous platform optimization. The ideal candidate will ensure platform reliability through proactive monitoring and contribute to a seamless user experience across various ServiceNow components.

Responsibilities

  • Implement and optimize Incident, Problem, Change, and Service Request Management workflows in alignment with business requirements.
  • Configure and update Discovery schedules, monitor daily runs for errors, and troubleshoot issues to ensure reliable CI identification and population.
  • Enhance Discovery probes and patterns to support complex infrastructure and cloud environments.
  • Continuously improve the ServiceNow platform through iterative enhancements, user feedback incorporation, and performance tuning.
  • Customize form layouts, fields, and user interfaces to support data consistency and usability across modules.
  • Tailor and extend CAB Workbench functionality to support automated workflows and board operations.
  • Develop and maintain robust REST/SOAP API integrations with external systems.
  • Manage Scheduled Jobs, Script Includes, Business Rules, and automation scripts for operational efficiency.

Requirements:

  • 3 years of hands-on experience in ServiceNow development.
  • Proven track record with ServiceNow ITSM modules and Discovery implementation.
  • Experience with form customization, API integration, and dashboard/report creation.
  • Demonstrated experience in troubleshooting platform issues and scripting errors.
  • Other tools: JavaScript/ Glide Scripting, Workflow, Form and UI Customization

Interested applicants, please send your updated resume MS Word to hres@itcspl.com.

Please Indicate Job Code "105- Servicenow" on the email subject

We regret that only shortlisted candidates will be notified.

Formilleza Jacqueline Rey (Reg. Nos. R1104128)

IT Consultancy & Services Pte Ltd

EA License No.: 92C5311

Please visit www.itcspl.com to learn more information about ITC

Tell employers what skills you have

Usability
Workbench
Troubleshooting
HTML
SOAP
User Experience
Scripting
JavaScript
UI
Reliability
Performance Tuning
ServiceNow
API
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