Revenue Support Executive

2 weeks ago

Singapore SHUN TAK REAL ESTATE (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

Job Highlights

  • Dynamic working environment
  • Open and collaborative culture

Inspired by Singapore's culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone's throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named "Marie Villa" by the great-grandson of Singapore's well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities

1. Revenue & Distribution Support

  • Monitor daily occupancy, pick-up trends, and rate parity across all online and offline channels.
  • Assist in loading, creating and maintaining rates, packages, and restrictions in PMS, CRS, Channel Manager, and OTA extranets.
  • Ensure accuracy and consistency of rates and inventory across all distribution platforms.
  • Prepare and update regular reports for forecasting, budgeting, and performance reviews.

2. Channel Management & Analysis

  • Track and analyse production from various distribution channels (OTAs, brand website, GDS, direct bookings).
  • Provide insights and highlight discrepancies in channel performance, suggesting corrective actions when needed.
  • Liaise with Digital Marketing and Sales teams to ensure promotional offers are correctly reflected across all channels.

3. System & Data Integrity

  • Support data entry and correction of reservations in case of integration or system issues.
  • Maintain accurate and up-to-date records of rate codes, room types, and promotional campaigns in all systems.
  • Participate in periodic audits to ensure the integrity of data across platforms.
  • Strategic Exposure & Learning
  • Participate in weekly revenue meetings to observe and contribute to pricing strategies and business decisions.
  • Assist in special projects such as system upgrades, data cleansing, or new channel implementation.
  • Share observations on market trends, competitive set performance, or opportunities for improvement.

Requirements

  • Diploma or Bachelor's degree in Hospitality, Business, Tourism, or related field.
  • Genuine interest in hotel revenue management, analytics, and distribution technology.
  • Strong analytical skills with high attention to detail and accuracy.
  • Proficiency in Microsoft Excel; knowledge of IDEAS/PMS/CRS/OTA/Channel Manager systems is an advantage.
  • Effective communication and interpersonal skills, with the ability to work across teams.
  • Proactive, eager to learn, and adaptable in a fast-paced environment.
Tell employers what skills you have

Revenue Management
Forecasting
Lifestyle
Microsoft Excel
Analytical Skills
Inventory
Hyperion
Journal Entries
Channel
Data Entry
Adaptable
Audits
Budgeting
Pricing
Revenue Recognition

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