Assistant / Restaurant Manager

3 weeks ago


Singapore WHITE BEEHOON RESTAURANT PTE. LTD. Full time
Roles & Responsibilities

Job Description

Day-to-Day Operations:

  • Manage all daily front-of-house (FOH) and back-of-house (BOH) operations, ensuring smooth restaurant functioning as per company SOPs.
  • Supervise and support staff to provide excellent customer service.
  • Coordinate with the kitchen and FOH teams to ensure seamless service during peak hours.
  • Monitor restaurant operations to ensure the highest levels of efficiency, from food preparation to table turnover.
  • Manage inventory, ordering, and waste to optimize resource use and cost control.

Staff Management & Development:

  • Recruit, train, and manage restaurant staff, ensuring that all team members meet performance expectations.
  • Conduct & evaluate regular performance reviews and implement training programs to enhance staff skill sets.
  • Manage staff scheduling to ensure optimal coverage during peak hours.

Customer Service & Satisfaction:

  • Monitor customer feedback and ensure that customer service meets or exceeds company standards.
  • Ensure excellent customer service, resolve customer complaints, and maintain a high level of customer satisfaction.

Sales & Profitability:

  • Collaborate with the Operations Manager to implement strategies for achieving sales and profitability targets.
  • Monitor daily revenue, control labour and food costs, and implement initiatives to improve profitability.
  • Report on restaurant performance to the Operations Manager, providing insights on staff, operations, and customer satisfaction.

Health & Safety Compliance:

  • Ensure that the restaurant complies with health and food safety regulations, including hygiene, sanitation, and staff safety.
  • Conduct regular safety checks and audits to identify and resolve any potential hazards.

Labour Cost Management:

  • Ensure that labour expenses are align with budgetary goals.
  • Implement strategies to maximize productivity.

Administrative Tasks:

  • Fulfil and adhere to all required administrative work as per the directives from all the supporting departments.
  • Ensure timely submission of reports such as staff attendance, payroll-related documents, and financial data (e.g., expense reports, inventory costs).
  • Coordinate training schedules for staff and ensure compliance with internal training programs.
  • Assist the marketing team with promotional campaigns by implementing and monitoring in house promotions.

Job Requirements

  • Certificate/Diploma in Hospitality/Restaurant Management or equivalent.
  • Minimum 3years of relevant experience with at least 1 year in a managerial level.
  • Energetic, good team player and service oriented.
  • Great leadership with solid analytical, communications and interpersonal skills.

Additional Job Information:

  • Sign-On Bonus Up to $1,500
Tell employers what skills you have

Coaching
Licensing
Leadership
Quality Control
Restaurants
Interpersonal Skills
Food Quality
Inventory
Supply Chain
Purchasing
Sanitation
Marketing
Cashiering
Team Player
Customer Service
Scheduling
Hospitality

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