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Senior Brand

1 month ago

Singapore SUSHI EXPRESS GROUP PTE. LTD. Full time
Roles & Responsibilities

WHY JOIN US
֎ Vibrant working environment
֎ Attractive benefits
֎ Loves Sushi, Embraces Diversity

Responsibilities:

  • Develop CRM strategies to enhance the customer experience across all Sushi Express Group brands.
  • Utilize data to understand customer behavior and maximize business returns.
  • Manage the member lifecycle (acquisition, activation, engagement, re-activation) for all segments.
  • Define metrics, measure performance, and analyze KPIs to gain insights.
  • Create and implement CRM marketing campaigns to drive customer visits and deliver ROI.
  • Coordinate CRM program development with internal departments and third parties.
  • Digital Marketing

- Lead digital marketing efforts by managing agencies to optimize paid marketing

- Ensure SEM, SEO and social media channels are optimized

- Analyze performance regularly and provide recommendations to improve ROI

- Familiarity with advertising on platforms such as Google, Facebook, TikTok, etc

  • Other projects and adhoc duties as assigned by Manager

Requirements:

  • Degree in Marketing/Mass Communication or related discipline with minimum 2-3 years of relevant experience in Marketing/Brand Management for F&B/FMCG/Hospitality industry
  • Proficiency in Microsoft Words, Excel, Power BI
  • Ability to work under pressure and deliver timely and quality work
  • Has an eye for details and flair in creative designs
  • Positive, energetic and able to thrive in fast-paced environment
  • Effective written and communication skills.
  • Bilingual in English and Chinese to liaise with overseas Mandarin speaking associates in Hong Kong and Taiwan
  • Knowledge in web design, social media and content management will be advantageous
Tell employers what skills you have

CRM
Web Design
Data Analysis
Customer Experience
Social Media
Content Management
Marketing
Digital Marketing
Communication Skills
Excel
Power BI