Manager, Community Partnerships

Roles & Responsibilities

The Community Partnerships Manager is responsible for cultivating and managing relationships with corporate and individual supporters. This includes overseeing donations, sponsorships, volunteer activities, corporate partnerships, and fundraising events. The role also involves managing external communications and publicity efforts, as well as managing and motivating the department team to achieve strategic objectives.

This role encompasses three key areas:

1. Fundraising

Lead and manage fundraising initiatives, ensuring compliance with legal and regulatory requirements. Develop strategies to secure grants, and donations, and oversee the planning and reporting of fundraising activities.

2. Community Partnerships

Build and maintain strong relationships with corporate partners, benefactors, and volunteers. Drive engagement through account management, cultivation events, and volunteer retention strategies, ensuring long-term support for the organization.

3. Communications

Oversee external communications and publicity efforts to enhance the organization's visibility and reputation. Represent the organization at events, manage media relations, and support internal communications related to partnerships and outreach.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

A. Functional Responsibilities

· Fundraising Compliance:

Ensure compliance with all fundraising policies, procedures, and legal requirements. This includes submitting reports to IRAS, the Charity Portal, and NCSS; managing general correspondence; issuing timely acknowledgment letters; and maintaining accurate records of all fundraising activities.

· Volunteer Management:

Overseeing the Volunteer Management Programme, including coaching and advising staff involved in volunteer coordination.

Review and maintain Standard Operating Procedures (SOPs) for volunteer management.

Develop and implement strategies to retain volunteers.

· Corporate Partnerships:

Maintain and grow the organization's network of corporate partners.

Provide strong account management to support benefactor retention.

Organize cultivation and appreciation events throughout the year.

· Fundraising Events:

Support the Organisation in securing donations and funding for major fundraising events. This includes developing pitches, writing grant proposals, and researching potential donors.

· External Representation:

Represent Boys' Town at external engagements such as networking events, cheque presentations, conferences and public talks.

· Data and Strategy:

Develop strategies for data collection and analysis related to fundraising and promotional efforts to improve outcomes.

· Other Duties:

Carry out any other responsibilities reasonably assigned by the Executive Director.

B. Managerial Responsibilities.

· Represent the department in internal leadership and project meetings.

· Represent the organization in external meetings and engagements as delegated.

· Communicate partnership-related updates and announcements across the organization.

· Participate in governance and operational committees as appointed by senior management.

C. Organizational Responsibilities.

· Actively participate in or lead organisational celebrations and events when appointed.

· Collaborate closely with other departments and staff across the organisation to foster teamwork

· Comply with internal or external audit requirements.

· Support or comply relevant SOPs and to participate in the audit process if necessary.

· Perform any other duties assigned by the Executive Director, as required for the operational needs of Boys' Town.

COMPETENCIES

The Community Partnerships Manager is expected to demonstrate advanced proficiency in both core and functional competencies. Core competencies include strong teamwork, adaptability to change, continuous self and team development, and a deep commitment to social impact. The role requires a client- and benefactor-focused mindset, complemented by innovative problem-solving skills. Functionally, the manager must be skilled in securing and managing donations and funding, executing fundraising activities, and negotiating and monitoring contracts to support the organization's strategic goals.

REQUIREMENTS

• Bachelor's degree in a related field such as Social Work, Community Development, Communications, Public Relations, or Business Administration.
• Minimum of 5 years of relevant experience in the social service sector.
• Proven track record in fundraising, corporate communications

Tell employers what skills you have

Account Management
Management Skills
Internal Communications
External Audit
IRAs
Announcements
Fundraising
Team Development
Volunteer Coordination
Program Management
Data Collection and Analysis
Adaptability
Grants
Networking
Publicity
Volunteer Management
Community Development
Media Relations

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