Senior / Guest Service Executive - D04 Harbourfront,Telok Blangah, Sentosa Island, SG

3 weeks ago


Singapore VILLAGE HOTEL SENTOSA Full time
Roles & Responsibilities

Job Expectations

  • Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
  • Understanding the guests' preferences to ensure that services offered meet their needs.
  • Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
  • Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
  • Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

  • O Levels or equivalent.
  • Able to work rotating shifts, weekends and Public Holidays.
  • Positive attitude with an outgoing personality and good communications skills.
  • Those without experience are welcome to apply.

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Tell employers what skills you have

Front Office
Customer Service Oriented
Hospitality Service
Interpersonal Skills
Good Communication Skills
Cashiering
Team Player
Customer Service
Able To Work Independently
Hospitality
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