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Operations Manager

4 weeks ago

Singapore SPRING COLLEGE INTERNATIONAL PTE. LTD. Full time
Roles & Responsibilities

We are looking for an experienced Operations Manager to lead the Operations department in ensuring smooth and efficient functioning of the school's day-to-day operations. Reporting directly to senior management, the ideal candidate should have strong leadership skills, problem-solving abilities, and ideally, experience in managing school operations within the education sector.

Job Responsibilities:

  • Oversee and manage the daily operations of the school, ensuring efficiency and adherence to established policies and procedures.
  • Lead and supervise the Operations Team, including administrative staff and student support services personnel.
  • Ensure compliance with private education institution (PEI) requirements, and other relevant education policies.
  • Establish and maintain Standard Operating Procedures (SOPs) for all departments to optimize operational effectiveness.
  • Work closely with the Academic Department to ensure smooth execution of courses, teacher scheduling and course material procurement.
  • Oversee student admissions, enrollment processes, and attendance records management.
  • Oversee logistics for student events, examinations, and school activities.
  • Act as a key point of contact for students and parents, addressing inquiries, complaints, and requests in a professional and timely manner.
  • Conduct performance evaluations and ensure a high standard of professionalism and accountability among staff members

Qualifications & Skills:

  • Bachelor's degree in Business Administration, Education Management, Operations Management, or a related field.
  • Minimum of 4 years experience in school operations, education management, or a related field, preferably in a Private Education Institution (PEI).
  • Strong leadership and team management experience.
  • Excellent problem-solving and decision-making skills.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Proficient in Microsoft Office, Google Suite, and other relevant administrative tools.
Tell employers what skills you have

Communication
Leadership
Microsoft Office
Interpersonal Skills
Operations Management
Problem Solving
Administration
Team Management
Accountability
Scheduling