Officer - Service Support

4 weeks ago

Singapore TOUCH COMMUNITY SERVICES LIMITED Full time
Roles & Responsibilities

Key Responsibilities:

  • Frontline Customer Service: Provide support via telephone and attend to walk-in clients.
  • Inventory and Equipment Management: Monitor inventory levels and ensure proper maintenance of office equipment.
  • Facility Maintenance: Oversee the upkeep and maintenance of the Centre to ensure a safe and welcoming environment.
  • Financial Administration: Prepare and process payment vouchers for centre-related expenses.
  • Administrative Support: Handle other administrative tasks as required to support the Centre's daily operations.

Administrative Support for Home Care Services

  • Referral Processing: Manage incoming referrals from the Agency for Integrated Care (AIC), hospitals, and the general public. Assess and direct referrals to appropriate centres or case officers for needs screening, ensuring timely processing.
  • System Updates: Maintain and update referral statuses in both the AIC and in-house systems. Facilitate the discharge process for clients as directed by service owners, ensuring closure of cases where all services have concluded.
  • Appointment Scheduling: Coordinate home visit appointments between locum doctors and clients.
  • Other Duties: Perform other tasks as assigned to support the efficient operation of home care services.

Fees Collection

  • Monitor Outstanding Payments: Track overdue payments and recommend appropriate payment methods or actions to ensure timely collection. Process GIRO applications and collect fees for various programs and services rendered.
  • Collaborate with Social Workers: Partner with social workers to conduct financial assessments for fee waivers when necessary Locum doctor and clients for home visit.

Essential Skills and Qualifications:

  • Diploma in any discipline
  • Preferably with experience in health care or community care settings.

Core Competencies and Attributes:

  • MSOffice 365.
  • Effective conversation in mandarin and dialects.
  • Good interpersonal and communication skills.
  • Good problem-solving skills.
  • Ability to see process gaps and put in place processes.
  • Team player
Tell employers what skills you have

Front Office
Referrals
Corporate Governance
Well Organised
Inventory
Inventory Control
Equipment Maintenance
Accounting
DRC
Administrative Support
Facility Maintenance
Team Player
Customer Service
Screening
Customer Services
Home Care

  • Customer Service Officer

    4 days ago

    Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...

  • Customer Service Support

    4 days ago

    Singapore AETOS SUPPORT SERVICES PTE. LTD. Full time

    **About AETOS** AETOS Capital Group Pty. Ltd. (AETOS) is a renowned Australian broker specializing in financial products trading services.AETOS Support Services is a wholly owned operational office within the AETOS Capital Group of companies. AETOS Support Services team in Singapore consists of the departments of IT, Dealing, Operation and Finance. **About...

  • IT Support Engineer

    8 hours ago

    Singapore IT Support Full time

    We're looking for **Desk-site Support Engineer** in Singapore With the following requirements/skills: Basic network skill - W10 - Office 365 - Active directory - Language : English Soft skills: - Takes / shows initiative - Can work independent and is also a team player - Takes responsibility **Contract duration**= 12 months (Extendable) **Location**:Great...

  • Senior Officer/Executive, Service Excellence Office

    2 days ago

    Singapore Public Service Division Full time $80,000 - $120,000 per year

    [What the role is]The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...

  • Office of Organisation and Service Excellence

    2 weeks ago

    Singapore Public Service Division Full time $90,000 - $120,000 per year

    [What the role is]This role is ideal for individuals who thrive in a dynamic, customer-focused environment and are keen to be part of a team that values both human touch and digital innovation in delivering excellent service.[What you will be working on]As a Deputy Manager in the Office of Organisation and Service Excellence (OSE), you will lead and...

  • Client Service Associate

    2 days ago

    Singapore STROKE SUPPORT STATION Full time

    **Who Are We**: Stroke Support Station (S3) is a non-profit organization in Singapore dedicated to enhancing the quality of life for stroke survivors and their caregivers. S3 provides a range of programs focused on rehabilitation, empowerment, and community reintegration. Through specialized activities, wellness programs, and caregiver support, S3 aims to...

  • OPERATIONS SUPPORT OFFICER

    1 hour ago

    Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    Operations Support Officer LOCATION Geylang East Responsibilities Assist Operations Manager in the following: Supervise and manage daily operations on site. Plan and organise manpower for operations. Lead and mentor junior officers / staff. Minor repair work. Identify faults to ensure the school is safe and the building is properly maintained. Accompany...

  • Probationary Air Traffic Control Support Officer

    16 hours ago

    Singapore Public Service Division Full time $60,000 - $80,000 per year

    [What the role is]Air Traffic Control Support Officers (ATCSOs) provide Flight Information Services and complement the role of Air Traffic Control Officers (ATCO) in receiving and relaying critical flight information between controllers and pilots, ensuring safe and efficient flow of air traffic in the Singapore Flight Information Region.[What you will be...

  • Officer - Service Support

    2 days ago

    Singapore Touch Community Services Limited Full time $40,000 - $60,000 per year

    Key Responsibilities:Frontline Customer Service: Provide support via telephone and attend to walk-in clients.Inventory and Equipment Management: Monitor inventory levels and ensure proper maintenance of office equipment.Facility Maintenance: Oversee the upkeep and maintenance of the Centre to ensure a safe and welcoming environment.Financial Administration:...

  • operations support officer

    2 weeks ago

    Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time $20,000 - $24,000 per year

    CONTRACT JOBS(Replacement Staff)Operations Support OfficerSINGAPOREANS/ PRs ONLY( Salary – $10 per hour )LOCATIONGeylang EastResponsibilitiesAssist Operations Manager in the following: -Supervise and manage daily operations on site.Plan and organise manpower for operations.Lead and mentor junior officers / staffMinor repair work.Identify faults to ensure...