Head Barista
1 week ago
We are seeking for an experienced and passionate Head Barista/Supervisor to join our team. As a Head Barista, you will be responsible for delivering high-quality coffee and beverages, ensuring excellent customer service, and mentoring junior baristas. You will also assist with daily cafe operations, inventory management, and maintaining a welcoming environment for our customers.
- Prepare a variety of coffee-based beverages and teas
- Basic service and food preparation
- Maintain drinkware and beverage equipment needed for beverage preparation
- Operate Point of Sales (POS) Systems when managing order
- Address customers' queries on different types of beverages
- Build good rapport with customers to improve customers' experience
- Execute initiatives under customer loyalty strategies
- Follow the organisation's personal, food and beverage hygiene standards
- Execute daily operational tasks according to staff roster
- Execute opening, operating and closing of shifts
- Stock inventory management
Requirements:
- Minimum 2 years of experience as a barista, with at least 1 year in a leadership role.
- Strong knowledge of coffee beans, brewing methods, and latte art.
- Excellent customer service and communication skills.
- Excellent knowledge of FOH systems, ordering and inventory
- Understand health and safety, and basic food hygiene practices
- Focused perspective on what a high-functioning coffee bar looks like and how to execute
- Flexibility to work mornings, evenings, weekends, and holidays as needed.
- Passion for coffee and a desire to continually improve skills and knowledge
- Attention to detail and commitment to high-quality service.
Benefits:
- Competitive salary based on experience.
- Opportunities for career growth and professional development.
- Supportive and dynamic work environment.
- End-year performance bonus.
Recipes
Negotiation
Mentoring
Leadership
Operational Excellence
Customer Loyalty
Inventory
FOH
Sanitation
Inventory Management
Attention to Detail
Communication Skills
Customer Service
Ability To Learn
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