Cloud Support Engineer

1 week ago

Singapore ERP21 PTE LTD Full time
Roles & Responsibilities

Summary of the Role:

The Cloud Support Engineer is responsible to ensure service availability, performance and a good security posture of the systems running in the Cloud environment, in provisioning core infrastructure services of large system.

The operational tasks required need to be fulfilled in a timely, co-operative and professional manner with the other infrastructure engineering teams.

Responsibilities:

  • Managing system in cloud environments in accordance with the project requirement and system support role.
  • Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments.
  • Monitor and analyse systems performance data, syslog, sysreport and tunes operating system (Linux and/or Windows) running in Cloud environment.
  • Identifying potential bottlenecks in applications' performance, troubleshoot and resolve Operating System and Application related incidents and issue according to customer's processes.
  • Manage the system patching and security hardening implementation.
  • Any other ad-hoc duties as required or assigned

Requirements:

  • Degree / Diploma in Electrical / Electronic / Computer Engineering / Information Systems or related discipline.
  • Minimum 3 years of relevant working experience.
  • At least 1 year technical hands-on experience on AWS Cloud and/or Redhat Enterprise system implementation and support.
  • Certification as an AWS or equivalent Cloud Computing Engineer is preferred.
  • Certification in Linux System is an added advantage.
  • Good knowledge in AWS architecture, network infrastructure, Active Directory, Linux Servers; hands-on experience on OS patching and hardening.
  • Working knowledge and exposure in Identify and Access Management System will be given priority.
  • Automation, scripting experience with Linux Scripting will be an advantage.
  • Take initiative, upkeep responsibilities and has a sense of urgency.
  • Effective verbal and written communication skills.
  • Self-motivated, customer-oriented and a strong team player.
Tell employers what skills you have

Syslog
System Implementation
Change Management
Cloud Computing
Architect
Active Directory
Scripting
Electrical
Service Desk
RedHat
Windows
Hardening
Disaster Recovery
Virtualization
Linux

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