Claims Executive

4 weeks ago


Singapore DIRECT SEARCH ASIA PTE. LTD. Full time
Roles & Responsibilities

Responsibilities:

  • Provide support to the tanker operations team in managing demurrage and other shipment-related claims
  • Conduct laytime analysis to evaluate demurrage liabilities and inform customers of any potential claims
  • Ensure prompt and consistent communication with customers regarding claim submissions, progress updates, and approaching time-bar deadlines
  • Actively engage in discussions and diligently follow up on all unresolved claims until they are fully settled
  • Update and maintain a database with shipment details, claim information, and status tracking
  • Issue invoices and ensure timely follow-up on outstanding payments
  • Develop familiarity with shipping documents, charter party agreements, and their interpretations to enhance negotiation capabilities during claim discussions
  • Support the department with documentation, administrative tasks, and other duties as directed by the department head

Requirements:

  • Diploma in Maritime Studies or a relevant discipline
  • Prior exposure to claims handling or commercial shipping operations would be an advantage
  • Cheerful, proactive, and eager-to-learn individual
  • Highly self-motivated, detail-focused, and thorough in work approach
Tell employers what skills you have

Negotiation
Outlook
Charter
Casualty
Microsoft Excel
Claims Handling
Ability To Work Independently
Property
Investigation
Written Communications
General Insurance
Subrogation
Tanker Operations
Decision Making
Fraud Risk Management
Shipping
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