
Claims Executive
2 weeks ago
**JOB DETAILS
**Job Title: Claims Executive
Sims Metal has export facilities in all parts of the world that handle millions of tons of ferrous and non-ferrous scrap annually. This role will be responsible for handling customer claims for shortage, quality issues, detention, late documentation presentation, etc.
**Responsibilities
- Checking and registering customer claims and processing agreed claims timely
- Assist traders to provide yards with supporting claims information
- Sending claims credit/debit notes to customers and yards, and arranging refunds to customers
- Checking with customers on balance payment net of claims
- Following up with traders/yards to settle aged claims (reduce claims > 90 days)
- Training and supervising claims assistant to support the claims process
Testing and supporting the rollout of SAP claims module
**Requirement**
- Diploma holder, or LCCI Higher, or a related discipline
- Minimum 4-5 years working experience
- Proficiency in MS office including Microsoft Excel and Word
- Knowledge of ERP system, preferably SAP
- Strong written and verbal communication skills in English
- Strong numerical and calculation skills
- Well-organized, meticulous with data, independent and detailed oriented
- Able prioritize works, perform steadily under pressure and work in a fast-paced environment
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