
Customer Care Receptionist
4 days ago
Roles & Responsibilities:
- Perform receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
- Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
- Manage office supplies such as dental products, stationery, equipment and furniture.
- Ensure clinic operations run smoothly. Liaise with appropriate vendors/departments to resolve any issues.
- Submit dental claims via CHAS, Medisave and Dental Insurance portals.
- Perform administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.
Requirements:
- Minimum Diploma
- Experience in customer service or reception duties (preferred)
- Possess good communication skills
- Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
- Fresh graduates are welcome to apply
- Must be able to work on at least one weekend (Sat or Sun)
Benefits:
- Work-life balance - 5-day work week with no night shifts
- Annual leave
- Medical and dental benefits
- Premium Corporate Wellness membership privileges
- Located near MRT station
- Career growth with structured training opportunities
Microsoft PowerPoint
Leadership
Microsoft Office
Microsoft Excel
Interpersonal Skills
Arranging
Problem Solving
Customer Care
Spa
Data Entry
Good Communication Skills
Cashiering
Furniture
Team Lead
Customer Satisfaction
Customer Service
Scheduling
Directing
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